Andrew Pham Email & Phone Number

United States

Huntington Beach, California

• Built a foundation of knowledge around Google Marketing platform and programmatic digital ad campaigns to assist the team in reducing client CPL 30% & increase ROI by 50% for CarGurus
• Owned creative testing of first- & third-party data in DOMO, Tableau, TradeDesk, and Google Suite to prove statistical significance leading to decision making for campaign strategies
• Performed reporting from past performance & cross-client learnings to optimize campaign metrics to ensure DR KPIs were on track leading to an increase in client spend by 56%

Newport Beach, California

• On-boarding of 50+ clients to BirchStreet’s platform managing client relations and CSAT surveys, increasing purchasing compliance by 80%
• Managed on-site client accounts including: Four Seasons, DNC, Hyatt and Marriott to reach 7 – 10% in cost savings, 70% faster invoice processing and 80% purchasing compliance
• Led client outreach to help develop LMS platform with development & executive leadership teams to meet product launch date

Garden Grove, California

• Cultivated and maintained community partnership with school administration and parents with weekly meetings and monthly townhalls.
• Independently managed education staff of six after school educators and over +100 student participants.
• Implemented Boys and Girls Club mission through various STEM development programs including: Energy and Electricity, Engineering Design, Food Chemistry and Aeronautics.

Santa Ana, California

• Consulted with website development team in proofing, designing, and curating photos for client websites
• Led Mission Hospital’s print and online marketing campaigns for community outreach

Tokyo, Japan

• Developed visual and content assets to assist marketing team with campaigns
• Planned, captured, and promoted student success through social channels.

Tokyo, Japan

• Coordinated student interviews, counseling, and kept up-to-date records on students.
• Taught 60+ hours of instruction monthly to student, ages 4-30; instructed in a classroom of 1 – 10 students.
• Database, spreadsheets and project files maintenance/tracking.
• Included digital media along with traditional classroom materials.
• Managed 4 separate classroom environments divided by age.
• Established effective communication with students and parents; promoted sharing and exchange of culture.

Newport Beach, California

• Monitored and maintained company data bases through market, client, and product research.
• Assisted in implementing bookkeeping system for the company.
• Evaluated clients’ financial standing by using various financial programs on Excel such as Road to Wealth.
• Created visual representations on Excel to effectively communicate my findings to clients in a simplified way.
• Researched different investments and determined the best financial strategy for clients based on their assets and current income.
• Systematized nearly all of the data processing procedures for the company to handle influxes of data.

Irvine, California

• Ensured that all front desk systems and policies were followed including; proper member check-in, telephone inquiries, guest registrations, cash handling, delinquent account procedures, account change requests, and.
• Oversaw physical maintenance, security, management, and member registration.
• Managed the training of new employees.
• Handled customer inquiries, complaints, billing questions and payment extension/service requests.

• Researched scientific validation for two medical apps.
• Provided consultative support for brand development and promotional strategies for young adults.
• Operated as campus brand ambassador by posting social media content.

Orange County, California Area

• Provided customer support to race participants, team captains, and race sponsors.
• Recruited and retained race teams through company computer applications.
• Aided with the development of sponsors and in-kind donations.

Bachelor Of Arts - Ba, Political Science And Government

Bachelor'S Degree, Political Science And Government

Activities and Societies: Footloose, Volleyball Study Abroad with UCEAP