Phuc Pham Email & Phone Number

Vietnam

Vietnam

Vietnam

Achievements:- Continue achieving 150 billions VND GMV as 80% of Total KPI Target of Vietnam in Oct 22- Successfully started trial greenlane services & models for Key accounts of Ninja DirectReport:- Report to: Head of Sales- Report by: 2 BD Ast. Managers (2 Enterprise Teams) & Partnership Ast. Manager (Partnership Team) Main responsibilities:- Sales Strategy tasks:+ Formulating an overarching sales strategy to ensure growth and profitability+ Spearhead insightful market studies to ensure commercial strategy is built on a good understanding of market and competitors+ Ensure that the business 's funnel (TOFU, MOFU, BOFU) is healthy at all times+ Target / Goals : Enterprise & Key Accounts match Contribution & Operation Margins of Country Vietnam- Teams Management: Enterprise Teams in HCM & HN and Partnership team

Vietnam

Achievements:- Achieved 50 billions VND GMV as 50% of Total KPI Target of Vietnam in Jun 22- Successfully build a brand new customer segment & models called Partnership included Key Accounts (Sales Platforms, Log Partners, Trading Tycoons and Franchise)Report:- Report to: Country Head of Vietnam- Report by: Ast. Brand Manager (Marketing Team), Leadgen Ast. Manager (Leadgen Team), 2 Commercial Analysts (Commercial Team) and Partnership Ast. Manager (Partnership Team)Main responsibilities:- Commercial Strategy tasks:+ Design and execute commercial initiatives to meet targets while managing the ROI and budget+ Manage pricing strategy to maintain and improve Ninja Direct’s competitiveness- Marketing Strategy and Top of Funnel (TOFU) Management:+ Supervise the marketing team in the measurement and reporting of key marketing metrics, and adjust the marketing strategy based on latest insights and market trends+ Ensure that the business’ top of funnel is healthy at all times+ Target / Goals : Number of impressions, number of target audience reached, target audience engagement, number of reactions to marketing campaigns.- Teams Management: Lead Gen, Marketing, Commerical Analyst and Partnership teams

Ho Chi Minh City, Vietnam

About:- After joining Vietstar Express, I continue to collaborate with VNNG under Agency Contract to sell VNPAY's products to merchants- 1-year contract renewed until VNNG stopped Agency policiesMain responsibilities:- Connecting ICT agencies and distributors with VNNG Sales team for selling SAAS platforms- Directly refer and selling SAAS platforms to familiar merchants

Ho Chi Minh City, Vietnam

Achievements:- Built and managed 6 teams with 6 leaders & 60 staffs- Set up onboarding and sales programs applied for sales teams nationwide- Know-how of multi-services and products (SAAS products, QR offline payment and POS payment)Report:- Report to: CEO- Report by: Sales LeadersMain responsibilities:- Ensure revenue targets according to assigned targets- On-the-job learning and coaching for leaders and staffs to set goals and action plans- Establishing each type of customer approach and training for staffs- Support and guidance as well as management and evaluation of work efficiency of personnel staffs- Coordinate with HR department to recruit employees to ensure operation business- Planning human resource development to ensure inheritance

Vietnam

About: - 6-month contract with Vietstar Express to run a project about Restructuring & System Application- After October 2021, still continue to hand-over tasks, works & training, but not usuallyAchievements:- Set up a new department in 3 months (LnD & EB)- Responsibled for 4 Billiions VND REV of Operation Teams (Nationwide)Report:- Report to: Vice Managing Director- Report by: LnD & EB Specialists/Executives and Area ManagersMain responsibilities:- Deep focusing on Sales training & coaching:+ Onboarding programs (Company, Services, Customers and Market courses)+ Sales Pro Skills (Time management, Issues/Problems solving skills, Tele-Marketing)+ Action Plan Skills (Sales forecast, Plan implement and 5W-1H) and Project implementation Skill- Responsible for Revenue KPIs of Operation Dept- System usage training and publishing: HRM and ERP, TMS and CRM- Train the trainers and coach for Business Development Managers, Postmasters and Area Managers- Employee relations (concentrated on Operation and Business Development Depts)

Vietnam

Achievements:- Solved backlogs (COD, Liabilities and compensations) after shutting down GHN Logistics- Responsibled for 7 Billiions VND REV of South BD Teams (Ca Mau - Hue)Report:- Report to: Commercial Director- Report by: BD Specialists in South East regions and HCMCMain responsibilities:- BD team development to meet monthly target- Business planning and market analysing every season- Making weekly/monthy/phasing reports, dashboard and KPIs for all Sales Segments all over Vietnam- Ready to go on business trip when the company requests- Other projects, KPIs set up, reports & campaigns requested by Sales Director

Vietnam

Achievements:- Transformed 10,000 shippers into 10,000 market development staffs all over Vietnam (Project X)- Developed required skills for B2B sales modelReport:- Report to: Business Development Director- Report by: Data & QC analysts cum BD adminsMain responsibilities:- Planning & Implementing campaigns to complete KPIs of SMEs Segment all over Vietnam- Planning timeline, stages development, new structures and other tasks of Project transformation- Implementing and training "Train the trainers" and other trainning courses to apply new structures, sales skills and sales operation of new project- Making weekly/monthy/phasing reports, dashboard and KPIs for all Sales Segments all over Vietnam- Ready to go on business trip when the company requests- Other projects, KPIs set up, reports & campaigns requested by Sales Director

Vietnam

Achievements:- Responsibled for 16 Billions VND REV (pushed up from 4 Billions VND in 6 months)- Standardized policies and defined type of partnerships for partners (3PLs, Marketplaces, SaaS)Report:- Report to: Commercial Director- Report by: BD Specialists in HCMC and HNMain responsibilities:- Building relationships with partners in different industries which related to Last Mile transportation and possible for API connecting- Planning & Implementing campaigns between GHN Express & partners such as Cross-sales, Workshop or Leads exchange- Making weekly/monthy/phasing reports, dashboard and KPIs for all Sales Segments all over Vietnam- Ready to go on business trip when the company requests- Other projects, KPIs set up, reports & campaigns requested by Sales Director

Ho Chi Minh City

Achievements:- Developed Binh Thanh, Go Vap and Thu Duc City from Non-developed zones to Developed zones- Responsibled for 30 Billions VND GMV (pushed up from 10 Billions VND in 10 months)Report:- Report to: Head of SME- Report by: Account Executives in Thu Duc City, Go Vap & Binh Thanh.Main responsibilities:- Setting up business plans, maintaining, customer service & development for merchants- Directly dealing with large F&B Merchants or supporting Account Agents in dealing with them- Combining relationships with relevant departments to promote push-sales strategies and projects- Handling & solving every problems related to any departments for merchants- Analyzing related data (Budget, Revenue, Growth Rate) to complete KPIs & Sales Targets

Ho Chi Minh City

Achievements:- Responsibled for 12 Billions VND REV (pushed up from 8 Billions VND in 27 months)- Continously 2 years achieved more than 110% KPI/year and best sales of the yearReport:- Report to: Regional HOD ManagerMain responsibilities:- Finding & developing new customers of corporate clients at assigned areas- Dealing with issues, related departments (Accountant, Sales Control, Delivery)- Analyzing Data of Clients, Delivery Schedules and issues on the ERP system- Combining with debt collection to ensure that invoices are issued on time, deal with issues arising- Monitoring & handling debts upon maturity, company policies, regulations & guidelines

Hồ Chí Minh City

Achievements:- Brought Clients back from 5-stars Hotels (Our hotels are 3-stars and 4.5-stars Hotels)Report:- Report to: Director of Sales & MarketingMain responsibilities:- Developing new clients, maintaining relationship & their consuming- Collecting market information, market trend of competitors- Immediate resolving or recommending measure to resolve guest’s complaints

Bachelor Of Business, Marketing

Activities and Societies: - Assistant of RMIT Ambassador Leader - Vice President of RMIT Basketball Club

Highschool, Highschool Diploma