☁️Patrick Hamid Email & Phone Number

Fairfield, Nsw, Au

Ultimo, New South Wales, Au

Sydney, New South Wales, Au

Austin, Texas, Us

With more than 40 years of enterprise experience, we can help you build things that have never been built before. The launchpad to your rocket fuel. We help entrepreneurs reach new heights.Learn more here: https://www.oracle.com/au/startup/

Austin, Texas, Us

Next-generation cloud infrastructureOracle Cloud Infrastructure (OCI) is a deep and broad platform of public cloud services that enables customers to build and run a wide range of applications in a scalable, secure, highly available, and high-performance environment.For on-premises requirements, OCI is available with the new Dedicated Region Cloud@Customer—behind a company’s private firewall and in their data center.Interested? Get Oracle Always Free tier by following here: https://www.oracle.com/au/cloud/free/

Sydney, Nsw, Au

Sydney, Nsw, Au

CRIISP, powered by Wholesale Investor, is an end-to-end, SaaS platform for raising capital, accessing investors, engaging in Q&As, managing and tracking investor interest, and operating your investment deal room.Made by Founders and Investors, for Founders and Investors

Sydney, Nsw, Au

Wholesale Investor is Australasia's leading investment platform, directly connecting Family Offices, High Net Worth and Professional Investors with Private, Pre-IPO and Small Cap Listed investment opportunities, often not visible to the open market.With over $1 Billion in transactions profiled, companies access Wholesale Investor’s network of 17,700 High Net Worth, Professional and Institutional investors to showcase their investment opportunities, as well as expose themselves to potential trade partnerships.Our aim is to create one simple, efficient and convenient ecosystem, which allows and empowers investors, innovators and entrepreneurs to connect, discover, explore, research and share their passion.

Liverpool, New South Wales, Au

Vesuvio creates bespoke Chatbots. We focus on accessible small business, enterprise & government solutions. Vesuvio delivers an end-to-end experience needed for customers to help build, engage and drive enriching experiences.Responsible for driving Business Analysis, Development, Operations and ongoing strategic planning. Additional day to day:* Sprint Planning* Developer Operations* Partner Enablement* Chatbot Fulfillment

Sydney, Nsw, Au

AssetSquared is a secondary trading platform, enabling investors to buy part ownership investments in tangible assets, such as art, vintage cars, wine, and property.Operating both AssetSquared Inc (Delaware, United States) and AssetSquared Pty Ltd (Sydney, Australia)Had overseen strategy and vision alongside my Co-Founder, Oscar. Day to day duties:* HRM - Handling payroll, grievances, and other People Operations.* Finance - Budgeting and strategic acquisitions * DevOps - Overseeing maintenance of Azure, AWS and on-premise architecture * Operations - Developing and maintaining workflows associated with CX and staffing* Project Management - Daily correspondence with developers across Australia and Overseas* Sustainability - Adopting Circular Economy theory within AssetSquared* Legal - Navigating legal frameworks and Financial Compliance across US and AU alongside Napoleon and Richard Legal, a Sydney-based law firm.

San Francisco, California, Us

Passionate in connecting with customer experiences, Patrick aligned with Inside Sales by governing, liaising and supporting potential customers participating equipment trials on their premises. These trials covered across all of Asia Pacific.The role entailed proactive engagement with Prospects, Inside Sales Representatives and Cisco Partners throughout the life-cycle of the opportunity. Additional attention was given to customers who sought training, provided through Teleconferencing and followed up to validate training across the entire Cisco Meraki portfolio.Patrick gained expertise around Enterprise Mobility Management (Systems Manager) during his time, Support escalations and Pre-Sales questions were raised for Patrick in reproducing faults, troubleshooting, implementation and migration.

San Francisco, California, Us

- Diagnosing and troubleshooting wireless, security, switching, and other various network-related issues reports by Cisco Meraki customers and partners- Own each customer case from initial creation to resolution- Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices- Reading and analysing packet captures using Wireshark- Working with engineering and management to diagnose and resolve critical, escalated issues- Using acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles- Staying up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends

Stockholm, Stockholm County, Se

Providing local adhoc support as point of contact to Stolkholm.

Sydney, Nsw, Au

- Initially assisted with lab tutorials, eventually ran my own classes - Taught network development and troubleshooting skills to complement their CCNA studies- Covered routing protocols, RIPv2, OSPF, EIGRP- Created hands-on labs for a combination of Routing, DHCP, VLANs, VTP, ACLs and NAT. - Simplified subnetting to students new to networking and the IT industry, resulting in a higher number of students passing exams- Instructed for over 100 students, from 18 to 60 years old, managing groups of 20 and assisting students individually

Sydney, Nsw, Au

Started as an IT Support Engineer, since promoted to Systems and Support Engineer since November 2014Supporting the in-house staff, troubleshooting and maintaining internal systems and facilities, as well as being apart of the DevOps team, supporting the production environment involving:- In-house Desktop Support for Windows XP/7/8.1, Mac OS and Office 2010/2013- Windows Server 08R2/2012 support, including Active Directory administration- Virtualisation support with VMware ESXi administration, P2V and vCenter deployment- Assisting with cloud technology such as Amazon Web Services- Adhering to ITIL practices- Proactively researching strategies to automate services- Working with internal issue tracking systems such as Jira- Assisting with the maintenance of Atlassian products used with Class- Using SaltStack for a variety of our servers- Enabling and troubleshooting feeds data into our systemProjects worked:aAD- Deployment of Kaspersky Endpoint Protection company wide. Involved creation of a centralised management server, policies, agents and preparation of workstations and servers to deploy- Deployment of VMware vCenter Server 5.5 in both internal and production environments. Created from scratch vCenter environments, attached licensing to ESXi boxes and added to server. This also included setting up the Web Client too.

Sydney, Nsw, Au

On the front line dealing with support enquiries from a range of internal and external customers regarding their infrastructure held within Macquarie Telecom. My role include diagnosis and repair on a range of hardware and software problems related to hosting infrastructure.

Sydney, Nsw, Au

I provide the magical experience of assisting and solving various IT troubles our end users experience, whether it is over the phone, via our ticketing system or when I'm onsite.The scope of my support is currently tier 1, progressively moving to tier 2 work, with supporting Active Directory, Exchange and Win7/8 Desktop Infrastructure.

Cupertino, California, Us

- Actively listening and delivering customer solutions, driving 9-10 NPS scores from customers- Raising my hand, taking the initiative to host workshop events, showcasing Apple’s technology- Taken on specialisation in iPhone sales, personal and business contracts, trained through Optus, Telstra and Vodafone.

Juris Doctor, Law

Master Of Business Administration (Mba), Strategic Management

Bachelor Of Science In Information Technology, Business Information Systems

Nanodegree, Udacity Mentorship

Chinese Language Learning Certificate

Certificate Ii, Information Technology, Information Technology

Certificate, Barista

Education record