Rob Pham Email & Phone Number

Pompano Beach, Us

Developed and executed the company's digital transformation strategy, resulting in a 25% increase in efficiency and a 15% increase in revenue.Led the implementation of a cloud-based infrastructure and migrated critical applications to reduce costs and improve performance.Built a high-performing team and provided mentorship and guidance to foster a culture of innovation and continuous improvement.

Digital transformationInnovationStrategic planningProject managementCloud computingCybersecurityData analyticsStakeholder managementLeadershipMentoring

Responsible for planning and implementing data and telecommunications network Support the operational and fiscal activities of the company’s infrastructure, which includes cloud-based connectivity, back office applications, accounting structure, and operations development, with annual budget of $50 million.Manage the operational and fiscal activities of the department that include training, structuring, budgeting, and accomplishing goals.Responsible for designing, provisioning, and implementing new technology architectures to provide the company with competitive advantages.Plan, test, deploy, and manage innovative hardware and software topologies, allow operations to continuously outperform the competitors.Maintain a robust, high available, scalable, and agile infrastructure that is the backbone of the company’s DNA, which includes technology, accounting, and operations.Design and create an enterprise-level network management architecture, using Solar Winds to manage a multi-tiers WAN network.Maintain and support the Local Area Network, Wide Area Network, data and voice infrastructure and connectivity.Review company’s product usage, and provide recommendations for effective use and assist in the selection and implementation of data and voice network.Design and deploy VMware ESX infrastructure and consolidate physical servers into virtual servers while offering better performance at a lower operation costs.

Boca Raton, Florida, Us

Managed the operational and fiscal activities of the department. Planned and developed systems and procedures to improve the operating quality and efficiency of the department.Responsible to meet department productivity and quality goals.Design, install, configure, troubleshoot, and maintain routed LAN, routed WAN, switched network and dial access services in small to medium-size multi-protocol inter-network.Manage data and voice communications including LAN, WLAN, WAN, Internet access and connectivity.Plan and develop systems and procedures to improve the operating quality and efficiency.Analyze and document business processes and problems. Develop solutions to enhance efficiencies.Coordinate and implement solutions from process analysis and general department projects.Responsible for hiring, training, and coaching employees, and supervise staff in accordance with company policies and procedures.Responsible for all network design and topology, infrastructure maintenance and installation, PC support and computer repair, technical support, internal and external helpdesk, and MIS administration.Responsible for staff scheduling to include work assignments, shift rotations, client visits and trainings.Maintain high availability through hardware and software replication, fail-over, backup and restore, and preventive maintenance.Design and maintain Microsoft network, include installing and deploying servers and workstation platforms.Oversee problem management and provide timely resolution.Maintain inventory and distribution via JIT methodology and availability.

Boca Raton, Florida, Us

Developed and trained the following courseware:CompTIA A+CompTIA Network +ComTIA Security+Cisco CCNACisco CCDAMicrosoft MCPMicrosoft MCSAMicrosoft MCSE

New York, Ny, Us

Managed a nationwide voice and data communication network, including development of a multi-site RFP to replace telephone system and data communication network.Planned and implemented telecommunication connectivity for office branches, including long-range requirements, new products software releases, and recommended upgrades as required. Reviewed and evaluated proposals, assisted in system software design, and supervised implementation.Coordinated installation for data communications network.Reviewed company’s product usage, and provided recommendations for effective use of data switches and PBX.Assisted in the selection and implementation of voice and data network.Issued RFP’s to vendors, conducted evaluations according to formats and configurations. Network design and traffic engineer.Disaster Recovery Team Lead, completed extensive training and exercises to rebuild Network Operations Center for disaster recovery.Monitored and maintained systems’ dependency in both production and development environment.Configured and maintained 300+ servers, workstations, dedicated terminals, and thin clients workstations and emulators.Created and maintained user accounts for data network, mid-range, and mainframe platforms.Trained computer operators in networking. Created network operations procedure manual and flowcharts.

Armonk, New York, Ny, Us

Responsible for planning and implementing data and telecommunications network for IBM's southeast region. Support the business infrastructure with annual budget of $50 million.Engineer and manage data center architecture, which includes a wide range of IBM and HP midranges, Microsoft and Novell servers, Oracle and SQL databases, PBX and VoIP architectures.Design, install, configure, troubleshoot, and maintain routed LAN, routed WAN, switched network and dial access services in small to medium-size multi-protocol inter-network.Maintain and support the Local Area Network, Wide Area Network, data and voice infrastructure and connectivity.Design and maintain Microsoft network, include installing and deploying servers and workstation platforms.Review company’s product usage, and provide recommendations for effective use and assist in the selection and implementation of data and voice network.