Steve Pham

Steve Pham Email and Phone Number

Experienced Technical Project & Program Manager | Agile Leader | Servant Leadership Advocate | Certified Scrum Master
Steve Pham's Location
Summerville, South Carolina, United States, United States
About Steve Pham

Results-driven Technical Program Manager and Scrum Master with over 10 years of experience in software and SaaS environments. Skilled in leading Agile transformations, managing cross-functional teams, and streamlining SDLC practices. Proven ability to enhance team efficiency, scale operations during growth phases, and foster autonomous teams. Experienced in leveraging tools like Jira, Confluence, and SAFe to drive Agile project management and operational excellence.I thrive in fast-paced environments and love working on process improvement, standardization, and scaling operations to support business growth. Passionate about creating a culture of continuous improvement and helping teams achieve their full potential.

Steve Pham's Current Company Details

Experienced Technical Project & Program Manager | Agile Leader | Servant Leadership Advocate | Certified Scrum Master
Steve Pham Work Experience Details
  • Calendly
    Technical Project Manager Iii
    Calendly Mar 2022 - Feb 2024
    Atlanta, Georgia, Us
    - Spearheaded Agile transformation across four new teams, resulting in a 35% efficiency boost and 85%+ OKR achievement.- Scaled infrastructure capabilities by expanding team size, supporting the transition to a service-oriented architecture.- Increased transparency by 40% through streamlined project reporting using Jira and Confluence.
  • Roostify
    Technical Program Manager Iii
    Roostify Feb 2021 - Mar 2022
    - Coordinated product releases and readiness across Engineering and GTM teams, reducing escaped defects and improving release visibility.- Optimized Jira workflows, improving release management and KPI tracking.- Reduced production incidents by 40% through proactive risk identification and mitigation.
  • Booz Allen Hamilton
    Senior Technical Project Manager
    Booz Allen Hamilton Dec 2018 - Feb 2021
    Mclean, Va, Us
    - Led AWS cloud migration, optimizing resource utilization and increasing deployment speed by 40%.- Delivered a $5M project under budget and ahead of schedule, driving financial and operational efficiency.
  • Blackbaud
    Senior Program Manager
    Blackbaud Jul 2014 - Dec 2018
    - Oversaw four programs, leading Scrum ceremonies and collaborating with senior leadership to ensure successful delivery.- Mentored three junior project managers, all of whom were promoted within 18 months.- Reduced QA cycle time by 30% through the implementation of automated testing.
  • Blackbaud
    Senior Technical Writer & Scrum Master
    Blackbaud Feb 2009 - Jul 2014
    My efforts here were focused on creating end-user documentation for products as well as how-to and new release videos. I was also Scrum Master for two teams.
  • Beyond.Com
    Business Analyst/Technical Writer
    Beyond.Com Jul 2007 - Dec 2008
    Wayne, Pennsylvania, Us
    Analysis of company processes & applications (3rd party & in-house)Analysis of web site traffic & email marketing statisticsCreation of design requirements & technical specifications for internal and external useCreation of user & process guides Development of documentation standards company wide

Steve Pham Skills

Social Media Seo Documentation User Experience Analysis Scrum Software Documentation Content Management Html Technical Writing Information Architecture Technical Documentation Online Help Framemaker Technical Communication Agile Methodologies

Steve Pham Education Details

  • Drexel University
    Drexel University
    Information Systems

Frequently Asked Questions about Steve Pham

What is Steve Pham's role at the current company?

Steve Pham's current role is Experienced Technical Project & Program Manager | Agile Leader | Servant Leadership Advocate | Certified Scrum Master.

What is Steve Pham's email address?

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What is Steve Pham's direct phone number?

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What schools did Steve Pham attend?

Steve Pham attended Drexel University.

What skills is Steve Pham known for?

Steve Pham has skills like Social Media, Seo, Documentation, User Experience, Analysis, Scrum, Software Documentation, Content Management, Html, Technical Writing, Information Architecture, Technical Documentation.

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