Thanh-Tien Pham Email & Phone Number

Emeryville, Ca

- Develop, implement, evaluate and manage client-supported programs that will lead to higher patient satisfaction, more cost-effective care, innovative and best practices, and better control of high-risk clinical practices. - Program development and site support to improve operational performance, contract stability, patient satisfaction, financial viability, and knowledge dissemination along the acute care continuum- Work with physicians, workgroups and committees, to develop necessary supporting materials (e.g. manual, training modules, curriculum, etc) to support the diverse programs. Pilot & evaluate impact of program in meeting the defined objectives and outcomes.- Research and implementation of practice improvement tools and for updates and revisions of standard client-developed programs. Specific Programs include: Bundled Payment for Care Improvement, Readmission Reduction Program, Hospital and Emergency Room Throughput Collaborative, Palliative Care Program, Patient Experience, Transitions of Care, Patient Care Navigation

Berkeley, Ca

Project Management and Research Support- Facilitate and manage all phases of the project lifecycle for all major projects and grants at the Petris Center- Assist in quantitative analysis including data collection, data cleaning and data analyses as well as perform basic research, literature reviews, and data collection using surveys and interviews for research team- Manage grant proposal preparation process, including creation of budgets, tables and figures, formatting, proofreading, packaging, and submission- Prepare academic manuscripts for publication in scientific journals, including editing, formatting, collecting data, constructing tables, figures and charts, proofreading, and corresponding with editorial staffProgram Coordination- Coordinate logistics for events including domestic and international conferences, week-long training programs, domestic and international travel arrangements, and multiple research committees’ monthly meetings- Design and create marketing and conference materials including brochures, report and book covers, flyers, letters, PowerPoint presentations, conference proceedings and program agendasAdministrative Support- Provide research and administrative support to the Director, including correspondence, calendar management, PowerPoint presentations, ad-hoc reports, conference calls, and meetings- Coordinate and maintain daily work flow, financial reporting, basic accounting, office management, prepare purchase orders, travel and entertainment reimbursements, stipends, wire transfers, and check requests

Berkeley, Ca

Administrative Support• Provide research and administrative support to the Director, including correspondence, calendar management, PowerPoint presentations, ad-hoc reports, conference calls, and meetings• Coordinate and maintain daily work flow, financial reporting, basic accounting, office management, prepare purchase orders, travel and entertainment reimbursements, stipends, wire transfers, and check requestsProject Management and Research Support• Assist in quantitative analysis including data collection, data cleaning and data analyses as well as perform basic research, literature reviews, and data collection using surveys and interviews for research team• Prepare academic manuscripts for publication in scientific journals, including editing, formatting, collecting data, constructing tables, figures and charts, proofreading, and corresponding with editorial staff

410 Latimer Hall

• Handle monthly recharge statements and purchase orders in Berkeley Financial System/PeopleSoft• Draft purchase orders, as well as travel and entertainment disbursements daily• Create financial proposals in excess of $2,000,000 for professors on a proposal log in Excel• Manage accounts reconciliations, such as zero-adjustment vouchers and financial journals• Review/budget monthly general ledger reconciliations under the Hyperion financial database• Oversee travel and entertainment vouchers, emailing and recording paid vouchers within the Berkeley Reimbursement System