Kevin Pham Email & Phone Number

Seattle, Washington, US

As a Senior Consultant and Azure DevOps SME, I specialize in managing complex projects, collaborating effectively with multiple teams and stakeholders, and providing technical expertise and guidance. My recent work involves spearheading a complex project to restructure and organize Azure DevOps projects and applications into 130 products across multiple.

Seattle, Washington, US

• Directed over five major features focusing on changes on Azure DevOps platform, self-service platform, and transitions to new cloud platforms
• Implement five new agile practices to reduce team meetings, ensure accurate reporting, and increase coverage across all features by 50%
• Restructure the DevOps Engineering Team utilizing the P.O.D. team breakouts which increased the acceptance rate of user story requests by 20%
• Designed a hub-spoke model and promoted best practices in a Microsoft Azure environment increasing efficiency by replacing different technology or certain types of software
• Collaborated with Security & Application Architects to gather design requirements and create the IaC template streamlining the process of implementing application in an Azure environment
• Manually built Azure environments and provided A.R.M. template to BICEP file conversions for GitHub’s repo automated deployments

Seattle, Washington, US

• Key Accomplishments
• Developing new processes, creating new templates, testing different communication channels to help with the team turnaround time for migration of applications.
• Coordinating and managing multiple internal teams and clients to help increase the number of applications to be ready for migrations toward Azure
• Leading many application migration meetings for the project, being the main point of contact to help move the migrations forward using the agile methodology.
• Created and lead presentations on various types of documentation during discovery and handoff meetings.
• Refined and tested 5 Splunk dashboards that analyzed failed orders via third-party delivery services to provide the stakeholders necessary data for cost-saving analysis

Seattle, Washington, US

• The Infrastructure Consulting team designs installs, and supports IT systems for Avanade clients. These teams' scope and expertise work span security, availability, operating system, business applications, computing.
• Developed custom onboarding training in Azure Monitoring/Troubleshooting and Splunk fundamentals/custom query dashboards
• Interviewed various client’s department to help further improve their Tier 2 App Support Team by creating proactive reporting/tickets in ServiceNow
• Created and built centralize knowledge base using Atlassian JIRA technology for knowledge transfers by validating them with RCA historical data
• Planned and taught a customized onboarding training to 8 team members on Azure Monitoring/Troubleshooting and Splunk fundamentals/custom query dashboards
• Produced and upgraded 3 Azure health dashboards to track errors used for investigation and root cause analysis (R.C.A)

Founded in high school though my passion for photography. Later developed into a partnership with Phamax Productions. After leaving Phamax, I worked for freelance contract work on various projects. AccomplishmentsGenerated 20% of my educational funds and budgeted up to $5,000 yearlyCoordinated over 25-30 meetings with various clientsProduced 5 projects.

Houston, TX, US

Description- I was hired to help provide technical support to the second largest college on campus. We help increase the efficiency of ticket orders from various clients, and provide support to full-time staff. We test and document progress on ticket requests and projects with supervisors. Assist imaging new computers and setting up faculty and staff for.

Houston, TX, US

Description-I was hired to help support the second largest college of the University of Houston by helping to direct students and staff to the right people. Helped with general questions and assistance to allow the techs and full-time staff to focus on other cases. AccomplishmentsTroubleshoot computer network printer problems Repaired hardware and.

Description- Responsible for managing the seasonal education program for youth and teens offered in June and July and specifically focused on filmmaking where youth learn about, create, and discuss film and video. Developed a detailed lesson plan with camp coordinator. Organized and trained volunteers to help support the lesson plans..

Description- Founded in a video technology course with a great friend of mine, we started a videography and photography company that targeted high school seniors and weddings. I led the photography team to implement production and direction of the weddings and portraits. I also interacted with clients which generated roughly $21,466 in gross revenue over.

Bachelor Of Business Administration (Bba), Management Information Systems And Services

Education record

Education record