Austin Phan Email & Phone Number

Orange, California, Us

As a Marketing Specialist at Astiva Health, Inc., I play a key role in shaping and executing marketing strategies that promote our innovative healthcare solutions. I create engaging content, manage digital campaigns, and conduct market research to enhance brand visibility and drive customer engagement. By collaborating with cross-functional teams, I analyze performance metrics to optimize our marketing efforts and contribute to community outreach initiatives. I am a creative thinker with strong communication skills, passionate about improving health outcomes through effective marketing.

New York, Ny, Us

At Crunch Fitness, LLC, we are dedicated to serving our members with the S-grade customer service will promoting our club to be the #1 commercial gym in the world. At Crunch Fitness, my responsibilities include but are not limited to assisting new and current members with memberships, upselling memberships, and emphasising current promotions to increase revenue within the company. One of our main goals is to practice cleanliness as we are constantly cleaning and polishing equipment to ensure our members are satisfied with the equipment. I personally manage my club's Instagram account by reposting and sharing user generated content (UGC), sharing new information about the club, and creating content in compliance with the coporate structure resulting in a 24% increase in impressions and overall online visibility. I also assist with scheduling, payroll, and onboarding of new employees.

Tustin, California, Us

The People Specialist role gave me an opportunity to develop a data validation process, cross-referencing entered information with source documents to identiy and rectify discrepancies, resulting in error-free personnel files on Sharepoint. I showcased unparalleled commitment to accuracy and attention to detail by meticulously entering data and cross-checking information from mulitple sources, consistently achieving a 100% precision rate. On top of my core responsibilities, I assumed additional responsibilities which included event coordinating, feedback survery creation, and vendor management, to alleviate the workload of the Talent Acquisition Manager.

My responsibilities as a social media assistant at ANGL Creative include planning, creating, and publishing content for clients. I create monthly content calendars to ensure all clients are promoting their respective products/services to increase sales. I source influencers that are suitable within a client's vision to promote their product. Lastly, I create monthly analytic reports that are used as a blueprint to make improvement on future marketing procedures.

Costa Mesa, California, Us

As a social media specialist, I was responsible for creating, publishing, & sharing new content on Instagram for New Normal Labs. Experience with Canva, Photoshop, and Lightroom created endless possibilties to create graphics and gifs to gain customer recognition and prolong retention rate. I worked closely with sales representatives to gain a better understanding of past and present events to make improvements on future events to increase percentage of sales.

Noblesville, Indiana, Us

Noblesville, Indiana, Us

Alpha Kappa Psi is the oldest and largest professional business fraternity to the current date. Also known as "AKPsi", the fraternity was founded on October 5, 1904, at New York University, and was incorporated on May 20, 1905. It is currently headquartered in Indianapolis, Indiana.

Noblesville, Indiana, Us

In this position, I was responsible for connecting with other ICC's from other chapters to plan social and professional events. This position required an extensive research process to determine which events tailored the most to our chapters in order to fulfill a big turnout. This required endless persistence in communication in order to execute at least two events required by the chapter.

Irvine, California, Us

As a social media account manager intern, I was in charge of analyzing the company's Instagram Account by looking at impressions and interactions on a daily basis. I jumpstarted the company's Twitter Account by posting the Instagram posts onto Twitter, simultaneously connecting with KOLs to help promote the fresh account. I proposed a hashtag plan in order to increase the engagement between the followers and the company. Received hands-on experience with Facebook Ad Manager to control and execute advertisements selling the company's supplement products.

Vancouver, Bc, Ca

As an educator at lululemon athletica, I routinely educated guests on products in regards to fabric, fit, function, fun, feature, & feel. I worked as a core team member to ensure at least a 30% conversion rate of guests entering the store to purchasing. I resolved 100% of guests' questions or concerns without compromising company policies. I handled transactions with up to $6,000 in sales while maintaining 100% accuracy.

Chicago, Illinois, Us

At Great Wolf Lodge, I provided hospitality for guests throughout the resort. I handled over $1,000 with transactions while maintaining 100% accuracy. Lastly, I assisted the retail manager by providing feedback on improvements for better management.

-Acted as a liaison between medical doctors and pharmaceutical representatives by providing the information requested by the reps-Digitized hundreds of medical files onto each patients' profiles-Billed expense summaries to hundreds of patients with full accuracy