Phan Hai Email & Phone Number

Hanoi Capital Region

Professional Description of My Export Department Managerexperience (2009-2014):Spearheaded international expansion and revenue growth: Led a team of export professionals, driving strategic market analysis and development in Asia, Europe and America.Successfully identified and secured new markets, resulting in quantifiable increase in export volume/revenue.Negotiated and closed profitable export contracts, exceeding sales targets by high percentage.Managed the entire export lifecycle:Oversaw all aspects of export operations, from market research and sourcing to logistics and customer service.Optimized supply chain efficiency, streamlining processes and reducing lead times by high percentage.Ensured compliance with international trade regulations and customs procedures, minimizing risks and delays.Built and maintained strong relationships:Cultivated lasting partnerships with key stakeholders, including suppliers, customers, and government agencies.Resolved customer inquiries and concerns promptly, maintaining a complete customer satisfaction rating.Represented the company at industry events and trade shows, fostering brand awareness and building trust.Leadership and team development:Provided mentorship and training to export team members, fostering a culture of continuous learning and improvement.Motivated and inspired the team to achieve ambitious goals, consistently exceeding expectations.Championed diversity and inclusion within the export department, creating a collaborative and productive work environment.Technical proficiency:Expert in international trade regulations, Incoterms, and export documentation.Proficient in relevant export software and technologies, streamlining workflows and data analysis.

Hanoi Capital Region

Manage relationships with key stakeholders, including suppliers, customers, government agencies, and financial institutions.Ensure compliance with all relevant export regulations and safety protocols.Lead a team of export professionals and motivate them to achieve common goals.Key Job Functions:Market Analysis and Research:Identify and analyze potential markets for the company's products or services.Research market trends, competitor activity, and customer needs.Sourcing and Procurement:Secure reliable sources of materials or products at competitive prices.Negotiate contracts with suppliers and manage relationships.Ensure the quality and quantity of materials or products meet customer specifications.Logistics and Shipping:Plan and manage the transportation of goods to international destinations.Select the most efficient and cost-effective shipping routes and methods.Comply with all customs regulations and obtain necessary permits.Customer Service and Relationship Management:Build and maintain strong relationships with existing and potential customers.Respond to customer inquiries and address their concerns promptly.Negotiate contracts and ensure customer satisfaction with export transactions.Financial Management and Risk Mitigation:Develop and implement financial plans for export operations.Manage risks associated with currency fluctuations, trade barriers, and market volatility.Secure financing and insurance f

Bachelor'S Degree, Foreign Economics, Good

Bachelor'S Degree, English Language And Literature/Letters

Bachelor'S Degree, English Language And Literature/Letters, Excellent

Activities and Societies: 2nd bachelor's degree:Hanoi Foreign Trade University,ExternalEconomics 23 years of experience in importexport