Phan Pham

Phan Pham Email and Phone Number

Service Delivery Manager Engineering at Ericsson @
Phan Pham's Location
Vietnam, Viet Nam
Phan Pham's Contact Details

Phan Pham work email

Phan Pham personal email

n/a
About Phan Pham

• I have 20 years of experience working for Operation, Services delivery, Projects, Outsourcing controller and Solutions. My background is Management, Project Management, Technical Process Management, Outsourcing Management .• Highly seasoned, passionate, and result driven professional with flexible working attitude.• Working with diligence, can-do attitude, hands-on approach, and fighter spirit is my philosophy• Passion to win and strong adherence to challenging deadlines for operational or projects deliverables or tenders

Phan Pham's Current Company Details
ZTE HK. VIETNAM

Zte Hk. Vietnam

Service Delivery Manager Engineering at Ericsson
Phan Pham Work Experience Details
  • Zte Hk. Vietnam
    Project Controller Manager
    Zte Hk. Vietnam Sep 2016 - Present
    Vietnam
    RESPONSIBILITY & DETAIL OF WORKS:• Manage project rollout.• Coordinate all activities of contractor and customer during the rollout.• Single point of contact for all related technical activities in South region with Customer.• Co-ordinate with other teams to provide solution for technical issue.• Moving forward the team with technical skill and working quality.
  • Ericsson
    Service Delivery Manager - Engineering Of Ericsson Myanmar Co., Ltd.
    Ericsson Jun 2014 - Nov 2014
    Myanmar
    RESPONSIBILITY & DETAIL OF WORKS:• Set up Site design Team and training staff, outsourcing team for Myanmar, as a new market.• Set up process for the team.• Dealing with customers and adapting solution to reach project target.• Negotiate frame contract with new partner (Outsourcing team involve in Site survey and implementation SoW).• Participate as Subject Matter Expert for sales of one or a set of Customer Solutions, products and services. Organize new product and productivity seminars for Outsourcing team , distributors and customers • Interfaces and communicates between different entities .• Working with Product Unit to create Bill of Quantity , technical issues and input installation material & power.• Responsible for alignment of Ericsson product & product of Partners.• Provide solution for technical issues. • Training staff about product acknowledge• Start-up: building very first team (local and out sourcing) support project delivery in Yangon, Myanmar
  • Ericsson
    Service Delivery Manager For Project/ Outsourcing Controller
    Ericsson Feb 2009 - May 2014
    Vietnam
    RESPONSIBILITY:• Manage the project delivery execution.• Manage troubleshooting. Critical case handling.• Resource Management.DETAIL OF WORK :• Leading the Project Team : Manage the e2e process : Initiate, plan and monitor delivery phase of project, Including :- To create Project time plan and implementation time plan.- Participate as Technical Subject Matter Expert for sales of one or a set of Customer Solutions, products and services. Organize new product and productivity seminars for Outsourcing team , distributors and customers - Working with Supply to ensure delivery of HW/SW on time.- Manage internal resource and subcontractor.- Weekly meeting with internal/external customer to update the progress, solving issues and provide solution. Interfaces and communicates between different entities.- Ensure project time plan.- Risk analysis and taking proactive action for improvement.- Ensure to get technical acceptance CAT/PAC/FAC as planned.- Ensure Company process, methods and tools are implemented on projects.- Manage the goal-setting/KPIs.• Successful in build department Engineering 2009 from 1 up to 44 employees support technical and services for new customer VNM and multiple large-scale complex project .Competence development for local staffs, outsourcing team step by step swap expats by locals to drive cost efficient
  • Ericsson
    Team Leader Of Advanced Engineer
    Ericsson Jun 2000 - Jan 2009
    Vietnam
    RESPONSIBILITY & DETAIL OF WORK:• Quality assurance of Site Design services and act on performance issues. Critical case handling.• Participate in resource dimensioning of the engineering function in project and line function.• Worked closed with Customer, Product Unit and Sales team in created Bill of Quantity and adding site materials. • Manage site survey team and handle documentation quality ,site material input for contract BoQ.• Ensure the site material, including internal & 3PP material, to be aligned with main HW, existing system during project implementation.• Responsible for technical issues with site material.
  • Ericsson
    Integration Engineer
    Ericsson Apr 1996 - May 2000
    Vietnam
    RESPONSIBILITY & DETAIL OF WORK:• Responsible for testing switch (fixed line).• Support other teams in solution and technical issues. Worked closed with Customer, Product Unit and Sales team in created Bill of Quantity and adding site materials. • Operation and Maintenance training for VNPT customer in Highland and middle of Vietnam .• Working in China, Chifeng and New Zealand
  • Vietronimex - Import Export Electronics Co
    Professional Services Engineer
    Vietronimex - Import Export Electronics Co Sep 1995 - Mar 1996
    Vietnam
    • Responsible for providing commercial and technical expertise to support relationship and specialist sales • Research to import new products & to set up cost structure as competitive price• Co-ordinate with sales team, negotiating with suppliers & dealers about price, quantity, payment method for every shipment.

Phan Pham Skills

Telecommunications Wcdma Operations Management Rollout Project Planning Ran Negotiation Gprs Wireless Project Management Gsm 3g Umts Ip 2g Lte Bss Management Network Design Integration

Phan Pham Education Details

  • Ueh University Of Economics Hochiminh City
    Ueh University Of Economics Hochiminh City
    Foreign Trade
  • Hcmut Hochiminh City University Of Technology
    Hcmut Hochiminh City University Of Technology
    Electronic

Frequently Asked Questions about Phan Pham

What company does Phan Pham work for?

Phan Pham works for Zte Hk. Vietnam

What is Phan Pham's role at the current company?

Phan Pham's current role is Service Delivery Manager Engineering at Ericsson.

What is Phan Pham's email address?

Phan Pham's email address is ph****@****son.com

What schools did Phan Pham attend?

Phan Pham attended Ueh University Of Economics Hochiminh City, Hcmut Hochiminh City University Of Technology.

What skills is Phan Pham known for?

Phan Pham has skills like Telecommunications, Wcdma, Operations Management, Rollout, Project Planning, Ran, Negotiation, Gprs, Wireless, Project Management, Gsm, 3g.

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