Detail-oriented Business Analyst with more than 3 of experience in designing and implementing workflow automation solutions. Proven ability to analyze client needs, streamline processes, and enhance operational efficiency. Adept at collaborating with cross-functional teams to deliver impactful solutions that drive business growth.

Aditya Networks Inc. is the value Added Distributor/ Dealer for OEMs like Mikrotik , Ubiquity , CISCO , Cambium Networks , TP-LINK , Netis , Air-Pro, Engenious etc.

Has worked on testing of UTOPIA1.0 in automated testing environment using Quick Test Professional 9.0.

A BPO based out of Hyderabad, It Operates End to End Customer Support / Technical Support Services for Various companies based in United States.Roles & Responsibilities:• Was part of Mustek Inc. Technical Support process• Handling a Team of 10 members• Briefing the team about the new updates• Call Monitoring of the Team and providing them feedback• Setting the Goal Sheet for the Team Members• Identifying the Training Need Analysis• Maintaining the team… Show more A BPO based out of Hyderabad, It Operates End to End Customer Support / Technical Support Services for Various companies based in United States.Roles & Responsibilities:• Was part of Mustek Inc. Technical Support process• Handling a Team of 10 members• Briefing the team about the new updates• Call Monitoring of the Team and providing them feedback• Setting the Goal Sheet for the Team Members• Identifying the Training Need Analysis• Maintaining the team performance statistics• Motivating the team members Show less

A BPO based out of Hyderabad, It Operates Technical Support Services for various companies based in United States.Roles & Responsibilities:• Providing support to HP DeskJet Printer Customers in a web based (e-mail) environment• Interacting with Customers and Providing Resolution, Creating TT’s as and when required• Being a Team Player, sharing the information between the agents• Briefing the team members about the new updates on the floor

Based out of Hyderabad, it provides customized solutions to various businesses and it is also into developing various products for small and medium scale companies.Roles & Responsibilities:• Was responsible for developing and designing the product.• Also, was assisting the database programming

Based out of Hyderabad, it provides technology solutions to various businesses.Roles & Responsibilities:• Was responsible for developing and designing the product.• Also, was assisting the database programming• Website administration