Phan Ho Email & Phone Number

• Research and analyze large datasets on dashboards (Excel & Power BI) to monitor product/service performance and improve business efficiency.• Coordinate with cross-functional teams to identify data quality checks and manage risks.• Conduct ad-hoc data analysis that provides critical business insights to stakeholders.

• Support student achieve A+ or maintain the top 1 of the class• Provide 20+ mock primary school and Cambridge (Movers, Flyers) tests• Coach student with helpful study habits and exam tactics to meet academic goals• Assist in reading comprehension, basic grammar and vocabulary development

• Perform and validate data successfully for 80+ onboarding cases (end-user, merchant) per day• Research and analyze required KYC information on client to ensure compliance with policies, AML regulations, and fraud risk management • Conduct appropriate due diligence related to the potentially suspicious activity through evaluating client behavior or background data, and unusual transactions• Assist in reviewing 100+ hard contracts per month and report issues/outcomes to Senior Manager• Achieve the highest productivity (154%) in October, 2023

• Execute manual testing (UAT, PROD) on 2 credit cards with 200+ test scenarios to detect and analyze system defects• Coordinate with Software Development team to ensure bug-free products and smooth user experience• Conduct market research on Macroeconomic indicators to identify trends and opportunities for the industry• Collect and update data of VBCA to do competitive analysis for product strategy• Provide concept for marketing materials, including 12 key visuals, social campaigns, product video, and communication package• Review information on Jira and Figma to make a comparison on product features (FE Online, Ubank)• Assist Product Manager in remodeling application process flow and drafting BRD