Experienced Team Lead with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, ITIL, Transition Management, Troubleshooting, and Workforce Management. Strong professional with a Bachelor’s Degree focused in Business/Commerce, General from Eastern Institute For Integrated Learning In Management.
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Quality EngineerTestimonial Iq Jun 2024 - Present -
Team LeadCtrls Datacenters Ltd Mar 2016 - Nov 2017Hyderabad Area, IndiaRed flag process, Problem Management -
Team LeadCtrls Datacenters Ltd Mar 2016 - Nov 2017
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Team LeadC3I Support Services Pvt Ltd Jul 2014 - Feb 2016Hyderabad Area, India -
Team LeaderSitel India Jan 2007 - Nov 2012Handling multiple media of communiction for customer service/tech support and retention processes.Driving Team performance towards client SLA'sDaily reporting of client SLA's to the desk and the ManagementWeekly One-one to discuss the performance and skill (or knowledge) gaps.
Phani Tej Education Details
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Bachelor Of Business Administration - Bba
Frequently Asked Questions about Phani Tej
What company does Phani Tej work for?
Phani Tej works for Testimonial Iq
What is Phani Tej's role at the current company?
Phani Tej's current role is Quality Engineer.
What schools did Phani Tej attend?
Phani Tej attended Atomic Energy Central School, Osmania University, Hyderabad.
Not the Phani Tej you were looking for?
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1hotmail.com -
2gmail.com, gmrgroup.in
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