A senior Leadership Team member, reporting to the board and the investors. Targeting Small / Micro Businesses in digital marketing, Online presence, and e-commerce space. The rollout of the product right from Ready for Service, Design, and implementation of Business Model Canvas. Signing up Strategic Partnerships specific to markets creating partner ecosystems for localized services. Product Positioning and launch. New product design and development for localization, leading to achieving valuation goals set by the investors in under three years.Evolution of products to suit the requirements of new markets with focus on IoT and 5G services. Launch and Operations of Cloud & IOT Services.

Creating and deploying strategic outsourcing of IT infrastructure model for products and services offered.

India Lead for Enterprise Sales business offering communication solutions. Implementation and rollout of strategy for repositioning tech and communication services, creating a niche with the best gross margins in the Industry. Business transformation from a pure tech-based approach to a value-based approach with a focus on P&L led to an increase in productivity and revenue focus.Designing and rolling out innovative solutions for clients, resulting in the client winning the Marketing Innovation award.

Transformation of IT operations and setting up R&D, resulting in award winning innovative product development and deployments across multiple countries. Change agent realigning the IT processes to Business Objectives and Goals. Implementation Industry Best Practices in Software DevelopmentLifecycle (SPRINTS). Internalisation and enhancement of Products acquired through Mergers and Acquisations. Charting new sources of revenues through new products and services.Strategic Partnerships with leading OEMs creating joint goto market and channels for business.

Consolidated, established and led OSS, BSS, Corporate Services & Data Center operations during the group's demerger. Setup and managed teams to understand and effectuate business requirements by designing CRM based solutions to support customer operations and service delivery teams along with regular audits ensuring end-to-end testing of production releases before operational rolloutDeveloped and deployed real-time mechanisms and processes to check fraud and internal misuse of systems access.Planning and rollout of IT infrastructure for various sites across north India

Development of CRM and other Business Support Applications

Gained cros functional experience in Customer care, Sales, Collections, Credit Control, Account Management