Phani Reddy Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Outreached 130 cold accounts/ month and strategised new ways to conduct a multichannel outreach approach• Performed 90+ outbound calls/day and personalised 150+ emails per day• Experimented with messaging to new potential customers, increasing conversion rate by 125%• Qualified leads and maintained 60% connect rate from lead to discovery call• Partnering closely with Account Executives to develop territory planning and assist business opportunities throughout the sales cycle… Show more • Outreached 130 cold accounts/ month and strategised new ways to conduct a multichannel outreach approach• Performed 90+ outbound calls/day and personalised 150+ emails per day• Experimented with messaging to new potential customers, increasing conversion rate by 125%• Qualified leads and maintained 60% connect rate from lead to discovery call• Partnering closely with Account Executives to develop territory planning and assist business opportunities throughout the sales cycle • Developing current install base by upselling Segment products and moving customers based on usage into annual business plans • Exceeded targets by an average of 135% every month Show less

Dublin, County Dublin, Ireland

• Complete the end-to-end onboarding for new branded or delivery service partners by liaising with them directly via telephone and email• Handling all inbound and outbound calls – working with Zendesk software and Salesforce• Day-to-day management of restaurant partner’s accounts ensuring all notes are up to date• Ensure high restaurant partner satisfaction, as well as service delivery through exceptional account management• Ensuring each account has been accurately created… Show more • Complete the end-to-end onboarding for new branded or delivery service partners by liaising with them directly via telephone and email• Handling all inbound and outbound calls – working with Zendesk software and Salesforce• Day-to-day management of restaurant partner’s accounts ensuring all notes are up to date• Ensure high restaurant partner satisfaction, as well as service delivery through exceptional account management• Ensuring each account has been accurately created before being onboarded• Liaising with other stakeholders to ensure partners have been onboarded onto Just Eat in a timely manner• Customer relationship management; responding to enquiries to ensure a strong retention• Handling complaints and escalations • Promotion of additional products and services • Undertaking any other adhoc tasks that may be requiredUsing Zendesk and Salesforce Show less

Hyderabad, Telangana, India, Working Remotely

- Research and generate new business leads from inbound inquiries (marketing campaigns), outbound calling and emailing (LinkedIn sales navigator)- Worked closely with sales and marketing teams to build a book of new accounts and scheduled online demonstrations calls with Account Directors- Qualified a total of 72 leads per week as prospects via networking and cold-calling- Acted as first point of contact to over 325 potential sales opportunities while managing their entire sales… Show more - Research and generate new business leads from inbound inquiries (marketing campaigns), outbound calling and emailing (LinkedIn sales navigator)- Worked closely with sales and marketing teams to build a book of new accounts and scheduled online demonstrations calls with Account Directors- Qualified a total of 72 leads per week as prospects via networking and cold-calling- Acted as first point of contact to over 325 potential sales opportunities while managing their entire sales pipeline- Accurate data entry on Salesforce to effectively communicate, develop and execute upon an account strategy and customer contact plan- Achieved between 110% and 120% of projected quarterly sales goals Show less

Core Achievements:• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently• Setting up new PR campaigns to increase customer satisfaction resulting in a boost sales by 25%• Leveraged different sales approaches and methods to meet monthly sales targets by 115%• Served more than 40 customers on a daily basis and successfully attained monthly targets• Answered more than 100 telephone inquiries promptly &… Show more Core Achievements:• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently• Setting up new PR campaigns to increase customer satisfaction resulting in a boost sales by 25%• Leveraged different sales approaches and methods to meet monthly sales targets by 115%• Served more than 40 customers on a daily basis and successfully attained monthly targets• Answered more than 100 telephone inquiries promptly & professionally and worked to resolve any issues that may arise from mediation between members to technical issues on the platform Show less

Hyderabad, Telangana, India

- Researched about clients existing competitors activities, products and services offerings in the marketplace- Worked with sales director to understand pipeline, schedule demonstration calls- Presentation of the solutions to more than 89+ companies both in person and via telephone or web conferences- Worked with cross functional teams and developed promotional materials for more than 259 schools

Hyderabad Area, India

Core Achievements: - Planned and conducted large scale 3-day events worth $75000 with more than 3000 attendees-Managed team of 5-7 individuals to manage the events and provided 100% customer success with my analytical and critical problem solving skills .-Researched and managed all event logistics including contract negotiations, staffing, resolving conflicts on priorities and break down of expenses by achieving a 40% profit margin on all the levels-Devised and evaluated… Show more Core Achievements: - Planned and conducted large scale 3-day events worth $75000 with more than 3000 attendees-Managed team of 5-7 individuals to manage the events and provided 100% customer success with my analytical and critical problem solving skills .-Researched and managed all event logistics including contract negotiations, staffing, resolving conflicts on priorities and break down of expenses by achieving a 40% profit margin on all the levels-Devised and evaluated communication strategies while creating timescales and recommending improvements that promoted team work-Chief content manager for its social Media platforms Show less

Master'S Degree, International Management

Activities and Societies: Elected Alternative Class Representative| Tangent Member |Trinity Student Management Fund I chose the Masters.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 1:1 (First Class Honours Degree)

Activities and Societies: Head of Discipline Committee| Class Representative| Member of Dance Group| Organising Committee Member.