Recruited to take on a role in the strategic planning, communication and execution of company mission, vision and value for Operations division. Managed direct reports and virtual teams while utilizing all resources to achieve solutions. Lead all initiatives, business processes and performance metrics. Developed service strategies, service offerings, and implemented continuous improvement. Analyzed performance of revenues, profit margins, cost and schedule overruns, tracks performance, profitability, productivity, efficiency and resource utilization. ENTERPRISE IMPACTRedesign the Project Management function and Production function from the inception to the completion. Later, created and launch the portfolio management processes, designed and implemented the Project Management and production Standard Workflow and turned the departments into a profit center, increasing the % of won quote up to driving profit up to 83%Develop organizational functions consistent of product and service integrities, customer service and project management, defining goals and metrics of each group.Manage projects and products that focused on resource planning and schedule to meet products, customer requirements. Expanding more of services into Localization Multimedia with the competitive and effective cost structure with high quality delivery to worldwide market

Responsible for produce all phases of handmade Body Jewelry products from start to end. Managing quality of deliverable and administrative tasks, interfaces with the client from conceptual to realization. Focused on completion of customer satisfaction.

Involved with the planning, coordination and control of production processes to ensure that services and products are delivered efficiently and meet the customer expectation with the best cost in production. Overseeing the production process and drawing up a production schedule. Set up the quality standard and monitoring the quality control programs among departments, including supervising and motivating the teams and staff. Involved with product design and purchasing and closely integrated with other functions, such as marketing, sales, human resource and finance.

Responsible for managing all phases of localization projects into multiple languages, including analyzing and estimating timeframe and budget of the project, scheduling evolved teams and tracking the production schedule. Managing quality of deliverable and administrative tasks, interfaces with the client and coordinates efforts with the linguists and stakeholders. Focused on complete customer satisfaction, manage localization for cross-departmental projects and external localization partnerships, to the project objectives, provide a framework for communication.