Leads multisite clinical operations and the implementation of the school based program and street medicine division. Accountable for planning, coordinating, directing, and monitoring all operational and financial aspects to ensure the delivery of quality, cost-effective patient care. Dedicated to driving operational excellence, fostering a patient-centered environment, and strategically positioning Clinica Msr Oscar A. Romero as a leader in providing accessible and high-quality healthcare services to the underserved. Leadership Excellence: Provide effective leadership to a team of 30 Full-Time Equivalent (FTE) Medical Providers, supporting their service delivery and fostering a collaborative team approach.Strategic Direction: Communicate organizational objectives and vision, serving as the key business driver for the growth and overall success of the clinic. Develop and implement departmental goals, policies, and procedures through the use of performance metrics and financial results.Financial Management: Prepare operational budgets, monitor departmental activity, and justify variances when necessary. Implement effective tools to improve operational efficiency and control costs.Collaborative Leadership: Work in conjunction with the Medical Director to enhance provider efficiency and resolve clinic-related issues. Monitor the impact of projected Medi-Cal HMO enrollment on facility space, proposing and directing expansion and enhancement projects as needed.Referrals and Medical Records: Manage and lead the Referrals and Medical Records departments, ensuring seamless coordination and efficiency.Health Care Technology: Direct and strategically guide new opportunities in Health Care Technology, staying at the forefront of advancements to enhance patient care and operational efficiency.Community Outreach: Lead the unhoused community outreach street medicine program, embodying a commitment to expanding healthcare access to vulnerable populations.

Strategic Community Outreach: Spearheaded the implementation of a strategic and collaborative community outreach program, resulting in a substantial increase in outpatient Hyperbaric Oxygen and Wound Care Treatments. This initiative strengthened the organization's ties with the community.Revenue Cycle Management Collaboration: Collaborated closely with the Revenue Cycle Management division to ensure the maintenance of revenue streams and identification of areas of potential loss. Ensured a seamless and financially robust operation.Operational Efficiency: Identified inefficiencies in the scheduling module, leading to a remarkable increase of approximately 20% in weekly patient visits. This optimization positively impacted patient care and operational efficiency.Patient Volume Increase: Achieved impressive results in patient volume, with a 75% increase in total patient volume and a remarkable 146% increase in new patient volume from Q1 to Q3.Revenue Growth: Successfully increased total revenue by an outstanding 112% from Q1 to Q3, showcasing a keen focus on financial sustainability and growth.Cost Management: Demonstrated effective cost management by decreasing supply costs by an impressive 89%, contributing to overall financial health and efficiency.Team Building: Assembled a high-performing team of clinical and administrative professionals, strategically aligned to better serve the needs of the clinic. Focused on fostering a collaborative and positive working environment.

Comprehensive Leadership: Assume responsibility for the overall leadership and performance of the Wound Care and Hyperbaric Treatment Center, ensuring operational excellence and a patient-centric approach.Quality Patient Care: Guarantee the delivery of consistent, high-quality patient care through a blended hands-on and leadership-by-example approach, fostering a culture of excellence within the team.Collaborative Staff Management: Provide a collaborative approach to staff management and team building, emphasizing communication and shared goals for a cohesive work environment.Financial Oversight: Ensure that budgeting, revenue cycle management, and clinical operations meet the highest standards, contributing to the financial health and sustainability of the center.Community Outreach Program: Develop and implement a robust community outreach and education program, strengthening ties with the local community and enhancing the center's visibility.Financial Performance: Closed the 2019/2020 fiscal year above budget, with collections exceeding an impressive $4.5 million dollars, showcasing effective financial management.Treatment Expansion: Achieved a remarkable 940% increase in monthly Hyperbaric Oxygen treatments and a 160% increase in monthly Wound Care patient visits within one year, reflecting strategic growth initiatives.Community Relationship Enhancement: Strengthened community relationships with local IPA’s and the Community Hospital system, contributing to a collaborative healthcare ecosystem.Nurse Case Management System: Implemented a streamlined Nurse Case Management System, boosting patient satisfaction and enhancing relationships with Home Health Agencies and DME companies.Revenue Recovery: Identified and secured nearly $500,000 in lost revenue with a local IPA due to system inefficiencies, showcasing a keen eye for financial optimization.

Strategic Marketing Initiatives: Successfully implemented a comprehensive marketing plan that significantly increased patient volume, driving business growth and brand recognition.Corporate Partnerships: Established strategic partnerships with major corporations like Costco and Home Depot in Burbank, reducing their workers' compensation insurance risk and providing healthcare services to their employees.Business Growth & Workflow Optimization: Orchestrated the growth of the overall business and streamlined workflow, ensuring efficiency and cost-effectiveness in day-to-day operations and patient management.Healthcare Delivery Model: Led efforts to develop and maintain a efficient healthcare delivery model, emphasizing quality patient care and improved outcomes within a dynamic integrative medical team.HIPAA Compliance: Implemented HIPAA compliance measures to safeguard patient data and records, ensuring regulatory adherence.Strategic Initiatives: Developed and implemented strategic initiatives, including website optimization and community engagement, enhancing the organization's online presence and community impact.Regulatory Compliance: Monitored day-to-day business operations to ensure compliance with professional standards and regulatory requirements.Staff Mentorship & Development: Provided mentorship and development opportunities for staff, offering one-on-one coaching and educational support.

Planned, directed, and supervised university activities and programs related to student services and campus life. Coordinated with campus constituencies and community leaders in developing and managing co-curricular learning and service opportunities. Administered and upheld university policies and procedures including internal judicial and disciplinary actions.KEY ACCOMPLISHMENTS:Inspired students to translate academic interests into positive actions outside the university and fostered long-term philanthropic support with institution by maintaining strong ties with alumni. Served as liaison between college administrators and student organizations to allow for effective collaboration.

Planned, administered, and controlled operating budgets, maintained financial records, and produced financial reports regularly. Revised admissions requirements and course credit policies to reflect current standards. Coordinated production and dissemination of university publications such as course catalogs and class schedules. KEY ACCOMPLISHMENTS:Formed and mentored a team of 21 enrollment management professionals in Registrar, Student Accounts, Financial Aid, and Admissions Department.Spearheaded a team in university-wide strategic planning that included five phases of development from design to implementation, encompassing objectives 20 years out.Increased academic records compliance by reviewing registration statistics and consulting with faculty officials to cultivate effective registration policies.

Documented activities and recorded data including number of applications completed, presentations conducted, and persons assisted. Generated and presented health education and promotion programs. Coordinated production and dissemination of university publications.KEY ACCOMPLISHMENTS:Improved student satisfaction and customer service by developing a centralized student centric services center.Increased academic records compliance by reviewing registration statistics and consulting with faculty officials to cultivate effective registration policies.

Maintained accurate student records as required by laws, district policies, and administrative regulations. Developed and implemented administration policies and procedures to increase efficiency. Conducted follow-up interviews with prospective students to assess whether their needs had been met. KEY ACCOMPLISHMENTS:Increased new student enrollment by 40% throughout three enrollment cycles.Built and developed solid team of eight admissions professionals.

Developed stimulating person-centered and activity-based models to promote activities that enhance education, recreation, work-employment opportunities, and community integration. Supervised and assisted program participants in learning skills needed to transition into community life and employment. KEY ACCOMPLISHMENTS:Implemented individualized exercise and wellness programs to develop independence and healthy activities.Established appropriate goals and objectives to promote independence, academics, and fiscal responsibility among program participants.

Led an interdisciplinary support team including clinicians, therapists, behaviorists, and direct care staff to develop and introduce treatment plans for community residents. Managed direct-care staff and introduced training programs for them. Accompanied residents on medical appointments and upheld strict medication protocols. Handled day-to-day operations managing household budgets, paying bills, creating meal plans and nutritional programs, as well as purchasing supplies and groceries as needed. KEY ACCOMPLISHMENTS:Implemented individualized exercise and wellness programs to develop independence and healthy activities.Established goals and objectives to promote independence, academics, and fiscal responsibility among program participants.