Thuong Phan Email & Phone Number

Ho Chi Minh City, Vietnam

- Provided strategic guidance to stakeholders based on data-driven insights, resulting in a significant increase in seller livestream adoption from 15% to 70%.- Identified growth opportunities and recommended strategies to improve seller investment on the platform, projecting a 120% increase in 2024.- Conducted in-depth analysis of data to uncover trends, patterns, and correlations, leading to a 25% increase in sales of Marketing Packages and a 20% reduction in seller churn.-… Show more - Provided strategic guidance to stakeholders based on data-driven insights, resulting in a significant increase in seller livestream adoption from 15% to 70%.- Identified growth opportunities and recommended strategies to improve seller investment on the platform, projecting a 120% increase in 2024.- Conducted in-depth analysis of data to uncover trends, patterns, and correlations, leading to a 25% increase in sales of Marketing Packages and a 20% reduction in seller churn.- Developed and maintained reports, dashboards, and visualizations to facilitate data-driven decision-making, contributing to a 15% increase in overall productivity.- Collaborated with stakeholders to prioritize data-driven initiatives, resulting in the successful implementation of livestream packages for strategic brands.- Created and maintained data-driven applications to enable self-service analytics, empowering stakeholders to access and analyze data independently.- Ensured consistency and clarity in all reports and visualizations, avoiding jargon and using clear and concise language.- Diligently proofread all reports and documentation, ensuring accuracy and error-free presentation of data. Show less

- Successfully managed 5 out of 12 top priority programs for SKAM, demonstrating effective program management skills and the ability to handle multiple projects simultaneously.- Redesigned and implemented a new program to support sellers, resulting in a remarkable 143% growth in Average Daily Orders (ADO) and a 110% growth in Average Daily Gross (ADG) compared to sellers who did not join the program.- Led the implementation of program improvements and budget allocation, resulting in… Show more - Successfully managed 5 out of 12 top priority programs for SKAM, demonstrating effective program management skills and the ability to handle multiple projects simultaneously.- Redesigned and implemented a new program to support sellers, resulting in a remarkable 143% growth in Average Daily Orders (ADO) and a 110% growth in Average Daily Gross (ADG) compared to sellers who did not join the program.- Led the implementation of program improvements and budget allocation, resulting in reaching 12,000 daily new buyers and achieving a 115% Compound Monthly Growth Rate (CMGR), while reducing the Cost of Customer Acquisition (CAC) by 10%.- Segmented sellers into suitable programs to improve program pitching Conversion Rate (CR) and cost-effectively enhance program performance, reducing the CAC of the New Buyer Exclusive Price program by 8.5% within one month of implementation.- Monitored the performance of ongoing programs and conducted multivariate testing to identify areas for improvement, resulting in a 5.75% uplift in Freeship Extra (FSS) ADG Adoption after 8 months.- Conducted data analysis to identify trends and patterns, providing valuable insights for stakeholders to make informed strategic decisions.- Developed and maintained strong relationships with stakeholders to ensure business needs were met and foster collaboration.- Streamlined existing data reporting approaches and suggested new methods to enhance team communication and efficiency.- Prepared weekly and monthly reports to track performance across all programs and retention initiatives, providing clear and concise updates to management. Show less

* Achievements:- Exceeded restocking SKU target by an impressive 170%, ensuring optimal inventory levels and minimizing stockouts.- Achieved a 136% improvement in price competitiveness, resulting in increased sales and market share- Surpassed the target by 125% in pushing CR (Conversion Rate), driving higher customer engagement and conversion.- Reach 152% target of pushing NMV- Successfully onboarded 197.18% of the target number of sellers to join… Show more * Achievements:- Exceeded restocking SKU target by an impressive 170%, ensuring optimal inventory levels and minimizing stockouts.- Achieved a 136% improvement in price competitiveness, resulting in increased sales and market share- Surpassed the target by 125% in pushing CR (Conversion Rate), driving higher customer engagement and conversion.- Reach 152% target of pushing NMV- Successfully onboarded 197.18% of the target number of sellers to join inbound in Tiki warehouses, expanding product offerings and increasing customer choice.- Surpassed the target by 116.29% in selection inbound, ensuring a diverse product range for customers.- Achieved a minimum quarterly growth rate of 180% for top brands, solidifying their market position and driving category growth.- Successfully onboarded 15 market-leading brands, accounting for 6% of the total NMV in the category, strengthening Tiki's brand portfolio and market presence. Show less

Vietnam

Ho Chi Minh City, Vietnam

Vietnam

Ho Chi Minh City, Vietnam