Hoang Phan Email & Phone Number

Toronto, Ontario, Canada

Singapore, Singapore

• Assisted over 60 clients through both one-on-one and weekly group sessions, addressing a wide range of technical inquiries
• Established and monitored Facebook, Instagram, and YouTube ad campaigns with a daily budget of €3,000 per client
• Optimized webinars and sales funnels to increase conversion rates and reduce Cost per Lead (CPL) by 40%
• Increased Return on Investment (ROI) for a client’s e-learning project by 250%, moving from 0.8 to 2.8 and another from 2.6 to 6.7
• Supported users on AweSM website & funnel building software https://awesm.online/
• Managed AweSM course portal site on WordPress with several plugins (LearnDash, Memberium, BuddyBoss, etc.)

Hanoi, Vietnam

• Maintained remote communication between sales and workshop department during the pandemic
• Expanded eCommerce presence on Shopee and Tiki
• Trained 8 design interns to improve product images𝐊𝐞𝐲 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:
• Achieved on average 27.5% eCommerce revenue growth from May to December 2020
• Received highest KPI bonus for 7 months in 2020

Hanoi, Vietnam

• Built the company a new, responsive WordPress website
• Established eCommerce business via WooCommerce
• Maintained consistency in branding and information provided across platforms
• Conducted competitor performance analysis using Alexa, Google Analytics, and other third-party services𝐊𝐞𝐲 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:
• Optimized Ad Cost of Sales from 27-30% to 21-24%

Hanoi, Vietnam

• Developed new ad copies across paid social platforms
• Implemented new ad formats to increase conversion
• Designed over 100 custom canvas graphics for purchase𝐊𝐞𝐲 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:
• Created several viral Facebook content, the most with 7 million people reached and 89 thousand engagements organically

• Designed logos, corporate documents, brand packagesfor external clients
• Worked collaboratively with other team members on design projects

Greater New York City Area

• Assisted in creating newly launched website for beta version
• Designed landing pages, eNewsletters, infographics, 2D illustrations and icons as graphic materials for future use

New London, NH

• Administered a portfolio of $455,000 collaboratively with other students
• Assisted professor in helping students to understand the concept of investment management
• Apply top-down investing approach to analyze, make sell, buy, or hold decisions on various equities, striving to outperform the S&P 500.
• Participated in ENGAGE 2016 - International Investment Education Symposium in Chicago, IL

New London, NH

• Conducted campus tours for students and parents who are interested in Colby-Sawyer College
• Worked at admissions office with reception, phone calls, and sending out newsletters

New London, NH

• Administered a portfolio of $432,000 collaboratively with other students
• Apply top-down investing approach to analyze, make sell, buy, or hold decisions on healthcare stocks as well as others, striving to outperform the S&P 500
• Competed and in ENGAGE 2015 - International Investment Education Symposium in Detroit, MI

Paris Area, France

• Designed the concept of mobile dating tool on smartphone apps using Adobe Photoshop and Illustrator
• Tested mobile games and applications on iOS and Android to create compatible design
• Researched and collected data on potential clients from France, Germany, United States, United Kingdom, Brazil, Portugal, and Spain

Bachelor Of Science (B.S.), Business Administration - Marketing Concentration, Media Studies Minor

High School Diploma, French Studies