Phan Tung Nguyen Ba Email & Phone Number

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

1. Mainly in charge of digital transformation with applications of FO (Hotels), POS (Restaurants) and BO (HR, Marketing, AD, Finance and Accounting, ...).2. Analyze, design, plan wit budget for upgrading IT Infrastructure oriented to Cloud model.

117 Nguyen Dinh Chieu St., District 3, Hochiminh City, Vietnam

In charge of IT teams:1. IT Support Team (HelpDesk)2. Operations Team: Servers, NAS/DAS/SAN for Dev Teams3. Network Team: Routers, Switches, LoadBalancer, Wifi, Call Center, …4. Infrastructure Setup Team (for new sites)Concurrently: Head of Information Security Department

65 Nguyen Du, District 1, Hochiminh City, Vietnam

• Participate in planning and controlling project management activities.• Ensure that those projects are completed on time, with the good quality, fully meeting the implementation scope and within the budget.*** Projects***1. PAM/ PIM on Azure AD for Microsoft 365.2. IDS/IPS3. Deploy HA (High Availability) solution for Firewall F54. Deploy and enhance servers’ syslog to push up to SIEM system5. Deploy Azure AD, Microsoft Office 365 and McAfee for M&A Companies6. Deploy MDM solution (with Microsoft Intune)7. Migrate NovaID on AWS downto On-Premise using Kubernetes (K8s)From 10/2022, Assistant of ETC Director:a) Rebuild IT organization chart: functions and titles of IT positionsb) Organize briefings for IT teams: review, evaluate and plan weekly.c) Summary of IT List of Non-NovaLand Corporations: Hardware, Software, Contact information/Representatives of Subsidiaries/Corporations, List of existing and Head-count personnel.d) Liquidation of IT devices of Subsidiaries/Corporations being restructured.e) Monitor and coordinate with contractors to complete the acceptance of unfinished IT projects or restart IT projects under the direction of the Board of Directors.f) Coordinate with M&A partners to carry out the transfer/merger of member companies.g) Coordinating PM of IT projects in system operation and integration (Finance, Call Center, F&B, HR, CRM, Service Desk, ...).h) Conduct tenant separation from NovaLand (AD, SharePoint, HR, Finance, CRM, Office 365, Service Desk, ...).i) Building three IT processes for Nova F&B: IT Resource Allocation Process, IT Device Management Process, Network Deployment Process at restaurants and cafeterias.j) Coordinate with software partner of R-Keeper: to solve problems arising during the operation of NovaF&B, NovaDreams, Nova Fashion Retail, Nova Commerce.k) Reconnecting between the Supplier of Hotel and Restaurant Management Software with new personnel for Minera and Seava resorts(View more in my Résume)

30 Ba Thang Hai St., District 10, Hochiminh City, Vietnam

• Rebuild IT infrastructure for the Head Office and Branches.• Supervise and support in operating softwares: Marketing, Sales, CRM, HR, Accounting & Finance, Website, Fanpage, Warranty Service, e-Office, ISO, ...• Consult, plan, budget, deploy and report to the BoD for opening branches.Upto 2019: Opened 9 branches and 01 Labo in HCMC.

Cat Lai Industrial Park Ii, 930 Nguyen Thi Dinh, District 2, Hochiminh City, Vietnam

• Build, deploy and monitor Security policies for IT Resources.• Build, support and monitor e-ISO system for ERP system.• Deploy, Operate and monitor DMS.ONE for Distribution channels.8/2017, Setup new office at Trung Son Residential Area. 8/2018, Move all IT System of Trung Son Office to new building.

141-143 Pasteur, Ward 6, District 3, Hochiminh City

• Plan and deploy IT policies of The Government.• Coordinate with departments in IT solutions.• Manage, supervise and be responsible for providing IT services.• Plan for IT budgets, monthly/quarterly reports or upon request.From Feb-Jun/2015: Analyzed and virtualized all servers (DC, Web, Database, Software) based on VMware vSphere and re-designed entirely IT infrastructure with new security policies IT Resources.

Fpt Building, Tan Thuan Epz, Tan Thuan Dong Ward, District 7, Hcmc, Vietnam

• Analyze Nokia products about techniques and market shares.• Provide key-point and technical consults to train customers and Sales teams.• Coordinate between Nokia and FPT on Oracle ERP system.• Inspect and require FPT Warehouses to accurately update/check product Information in promotion programs.• Develop some minor soft-tools to improve processing speed of reports of Research and Analysis Department (FRA).Concurrently: in charge of IT system.

Dissolved

• Install/Setup, monitor and troubleshoot network smoothly (LAN, WAN, Internet, IP phone) at HO and Construction Sites.• Build, monitor IT security policies/processes for IT resources and backup/restore data.• Yearly, plan and budget to maintain IT systems.From 10/2008 – 4/2009, supported to deploy ERP project to whole branch in HCMC for back-office (AD, HR, AF, IT)From 05/2010 – 02/2011, worked for Truong Hai Auto Corporation, but still be collaborator of FPT Land.03/2011, turned back FPT Land to migrate all IT Systems to new building.Concurrently: in charge of Union and QA officer.

Floor 18, Sofic Building, No. 10 Mai Chi Tho, Thu Thiem Ward, District 2, Hochiminh City, Vietnam

• Manage and Develop internal websites for areas and zones (based on Microsoft SharePoint Server 2007).• Analyze and Design business system for CRM/ERP• Train users and IT staffs.05-07/2010: Perfomed inspection and acceptance of internal portal project with CMC Solution Company.

Fpt Building, Tan Thuan Epz, Tan Thuan Dong Ward, District 7, Hcmc, Vietnam

• Check, Install/Setup, monitor and troubleshoot in using PCs/Laptops and peripherals.• Check and backup user data into tape drives.• Develop the internal portal for BO with SharePoint Portal 2003.• Quarterly, plan to train users in using IT resources.• Yearly, plan to maintain users’ PC to update PC list; Coordinate with the Accounting Dept. for the annual asset inventory.Concurrently: ISO Man of IT (monitor to perform and control KPIs of IT)

Master'S Degree, Information System

Bachelor'S Degree, Information Technology

Associate'S Degree, Information Technology

Bachelor'S 2Nd Degree, Law Study