Phaon Phipat

Phaon Phipat Email and Phone Number

Head of Product Management @ Sleeping Duck
Melbourne, VIC, AU
Phaon Phipat's Location
Greater Melbourne Area, Australia, Australia
Phaon Phipat's Contact Details

Phaon Phipat personal email

Phaon Phipat phone numbers

About Phaon Phipat

Hello! I'm Phaon.I lead the product management team at Sleeping Duck. I champion changes within the product, service and operations at Sleeping Duck. We develop new and existing products with the goal of enabling complete sleep optimisation. I use human centred design thinking combined with a strong focus on story narrative and the somatic experience.I'm always open to contact. If you are interested in working together, please drop me a message.

Phaon Phipat's Current Company Details
Sleeping Duck

Sleeping Duck

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Head of Product Management
Melbourne, VIC, AU
Website:
sleepingduck.com
Employees:
48
Phaon Phipat Work Experience Details
  • Sleeping Duck
    Head Of Product Management
    Sleeping Duck
    Melbourne, Vic, Au
    View
  • Sleeping Duck
    Lead Product Manager
    Sleeping Duck Sep 2021 - Present
    Prahran, Victoria, Au
    I lead product changes within the business.
    View
  • Sleeping Duck
    Head Of Missions
    Sleeping Duck Jul 2019 - Sep 2021
    Prahran, Victoria, Au
    Managed multiple areas during period of rapid scale.Achievements*Development and Market Launch of new hero product: SD Indestruct Bed*Development of Sheets category *New Prahran Office sourcing and build *Management of ATL Media Marketing and Operations
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  • Freedom
    Bicycle Tour
    Freedom May 2017 - Feb 2019
  • Sleeping Duck
    Business Development Manager
    Sleeping Duck May 2016 - Jun 2017
    Prahran, Victoria, Au
    After the completion of the Sydney popup, my role shifted towards assisting with customer acquisition and revenue generation within the business.Together with the marketing team, I prospect, establish and maintain relationships with external parties. Achievements*Sponsorship with the Gonstead Chiropractic Society of Australia*Implementation and management of performance marketing channels*Development and offer of commercial line of product
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  • Sleeping Duck
    Brand Manager
    Sleeping Duck Jul 2015 - Jun 2017
    Prahran, Victoria, Au
    Identifying a business requirement to diversify our marketing and customer experience channels, my main achievements in this role include - - Designed, built and managed Melbourne showroom experience.- Designed, built and managed Sydney pop-up showroom. This ran between Mar - May 2016.- Project managed build of the Sleeping Duck Sandman. A mobile showroom for events and an "us to you" call-out experience!Completion of all are extremely proud moments which combined our beliefs and image as a brand. They also enabled us to move toward an ultimate goal of creating an experience which leaves the customer with a "WOW!".
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  • Sleeping Duck
    Customer Support Lead
    Sleeping Duck Jan 2015 - Jun 2016
    Prahran, Victoria, Au
    Sleeping Duck manufactures and retails one mattress which is customisable to your unique needs.Our religion is customer service and we practice the principles we preach.View what our customers have to say at: http://www.productreview.com.au/p/sleeping-duck-mattress.htmlhttps://uk.trustpilot.com/review/www.sleepingduck.comAchievements:*Received over 1000 customer reviews, with average rating of 4.9/5*Built a multi-national customer support team in Melbourne, Sydney and London.*Designed and implemented a holistic framework for scaling customer support*Established reporting systems to measure internal quality and workload KPI's*Design and management of 3PL dispatch process
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  • Australian Taxation Office
    Graduate
    Australian Taxation Office Feb 2014 - Jan 2015
    Audit - High Wealth IndividualsReview and Dispute Resolution - Large Business Objections
  • Monash University
    Technical Officer - Department Of Civil Engineering
    Monash University Mar 2011 - Dec 2013
    Victoria, 3800, Au
    Materials Testing
    View
  • Jemena
    Student Engineer
    Jemena Dec 2009 - Jul 2010

Phaon Phipat Skills

Numerical Analysis Microsoft Excel Project Planning Civil Engineering Microsoft Word Time Management Social Media Financial Analysis Strategic Planning Customer Service Project Management Business Strategy Team Leadership

Phaon Phipat Education Details

  • Monash University
    Monash University
    Civil Engineering
  • Utrecht University
    Utrecht University
    Bachelor Of Laws (Llb)
  • Trinity Grammar School
    Trinity Grammar School
    Victorian Certificate Of Education

Frequently Asked Questions about Phaon Phipat

What company does Phaon Phipat work for?

Phaon Phipat works for Sleeping Duck

What is Phaon Phipat's role at the current company?

Phaon Phipat's current role is Head of Product Management.

What is Phaon Phipat's email address?

Phaon Phipat's email address is ph****@****ail.com

What is Phaon Phipat's direct phone number?

Phaon Phipat's direct phone number is 614191*****

What schools did Phaon Phipat attend?

Phaon Phipat attended Monash University, Utrecht University, Trinity Grammar School.

What skills is Phaon Phipat known for?

Phaon Phipat has skills like Numerical Analysis, Microsoft Excel, Project Planning, Civil Engineering, Microsoft Word, Time Management, Social Media, Financial Analysis, Strategic Planning, Customer Service, Project Management, Business Strategy.

Who are Phaon Phipat's colleagues?

Phaon Phipat's colleagues are Isaac Hui, Lena Cowen, Craig Liu, Doris Funcic, Kathryn Pithers, Shannon Justin, Belinda P..

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