Business administration, especially marketing, is my passion. Every day, I try to do my best in any challenge because I know that I will harvest what I plant today later. I speak English and Vietnamese. I earned my Bachelor of Science in Business degree from Chapman University, with an emphasis on marketing. After two more years of hard work, I got my MBA from California State University, Los Angeles.As a salon manager of AZ Royal Nails & Spa, I bring over 3 years of experience in the beauty and wellness industry, specializing in salon operations and customer service management. Skilled in streamlining appointment scheduling and client management systems, I have effectively enhanced customer satisfaction and operational efficiency. My expertise includes staff scheduling appointments, inventory control, and the implementation of health and safety protocols. I excel in fostering a welcoming environment, managing financial transactions, and maintaining meticulous salon standards to ensure client retention and satisfaction.