•Reviews the design scope and develops quantities•Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents •Identifies labor, material, and time requirements by studying proposals, blueprints, specifications, and related documents •Computes cost by analyzing labor, material, and time requirements •Contacting customers, vendors, contractors to answer queries and obtain missing information •Support the sales and estimating team •Liaise with design and production department to ensure timely deliverables •Project estimator; Bid work- Pre-bid meetings, review, and preparation •Communicates daily with project manager. •Sales experience assists clients with all signage needs – Interior, Exterior, Lobby, ADA, Wayfinding, •Illuminated/ Nonilluminated, Dimensional Letters, Monuments, Prints/ Graphics, etc.

• Sales experience with interior architectural signage, ADA, exterior signage, graphics. • Rapport with building and development services across the county for signage permits.• Writes work orders for fabrication and installation of Signage• Manages and works with other vendors• Writes and updates schedules daily• Communicates daily with the Project Manager• Updates the Project Manager immediately if there is any change to the schedule.• Updates the Project Manager with % complete on a daily basis and tracks hours to date on the job.• Keeps a task list of items, updates daily and sends to the project manager.• Builds and cultivates client relationships.• Responsible for laying out teams & ensuring the schedule is being followed per plan.• Responsible for returning calls and emails daily.• Continually monitors projects to help prevent mistakes from happening.• pack and ship items for next day delivery either FEDEX, GSO or pallet shipment.• Create a bill of lading with all the necessary information for shipping.• Excellent communication skills. Can communicate in a way that a person who has absolutely no experience with signage can fully understand what is being said.• Consistently exhibits a team player mentality.• Can manage a to-do-list without things slipping.

• Maintain notes on customer accounts to document collection activity. • Answer inbound customer telephone calls.• Research and resolve customer billing issues, including preparation of appropriate credit/debitpaper work as necessary. • Monitor customer accounts for necessary changes in terms or credit limit. • Prepare and submit appropriate forms to A/R Supervisor for approval and processing. • During peak times, provide assistance with other department tasks as deemed necessary by theA/R Supervisor• Assist customers with any needs•Quickbooks, Wordpress, Trustpilot

Answer telephone calls and assist customers. Handle orders, complaints, and other inquiries. Perform data entry when orders are completed or changed. Process sales data and progress reports. Follow up on sales leads. Direct sales leads to appropriate member of sales team. Create quotes. Answer questions about product or warranties. Respond to emails, phone calls, and other forms of correspondence. Maintain client database. Coordinate travel arrangements. Handle billing issues. Attend trade shows in a support capacity. Visit distributors and wholesalers and take orders. Versed in the municipal code to obtain signage permits. Manage social media. Reviewing and preparing bid work. Payroll processing. Quickbooks.

Managing large amounts of inbound and outbound calls in a timely manner. Identifying customers’ needs, clarify information, research every issue and providing solutions. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by giving them the best customer service. Data entry and order management with Netsuite.

Worked as a cashier, cash office associate, customer service desk associate, paint and home decor associate.