Phebe Wong Email & Phone Number

The Hague, Zh, Nl

In this role I transcreate, review and adapt marketing and advertising copy including commercial scripts and social media content for the Dutch market. My tasks also include the community management of a social media channel for one of the accounts. The client list includes brands such as ASOS, Google, Nike, Sony and Tinder.

Crafted and translated copy, including app and website content, newsletters, ads, product descriptions, and blogs. Enhanced the customer journey by rewriting and restructuring web content to improve usability, clarity, and overall user experience. Optimized website content for SEO, driving better search engine visibility and improving content discoverability.Played a key role in translating over 30,000 product descriptions using machine translation, collaborating closely with the IT team to set up and test the process. This initiative, later adopted by other markets, was essential for ensuring retail compliance, improving SEO, and significantly enhancing the quality and accessibility of product information across multiple languages.

The Hague, South Holland, Netherlands

My tasks include monitoring, designing, documenting and implementing the ANWB brand guidelines. I do this in close collaboration with the team including UX designers and front-end developers. In this role I also update and expand the design system by adding components, icons and illustrations.

Amsterdam, North Holland, Netherlands

Provided personal and proactive support for customer inquiries, issues, and complaints via phone, email, WhatsApp, and social media. Collaborated with internal teams to resolve bugs and feedback, improving the customer experience. Served as the first point of contact for sponsorship and partnership requests.

Amsterdam

Back To Back PR is a full-service public relations agency focusing on fashion and lifestyle brands, events, people and retail. I created and executed PR strategies for brands and organizations while building relationships with media. Additionally I wrote press releases and newsletters in Dutch and English.

Amsterdam, North Holland, Netherlands

Ux Writing Academy

Ux/Ui Design Bootcamp, Ux/Ui Design

The immersive bootcamp (400+ hours) at Ironhack Amsterdam has taught me methodologies and skills of User Experience and User Interface.

Bachelor Of Arts (Ba), Nederlandse Taal En Cultuur (Dutch Language And Culture)

Graduated with a specialization in modern literature.