Phoebe Edmond Email & Phone Number

Duluth, Georgia, United States

Calling areas that require initial contact before requests for photos and videos can be sent.Ordering and sending photographs and videos related to police reports.Reviewing photos and videos related to auto accidents.

Duluth, Georgia, United States

Adhere to company’s FCRA and credit policies, operational procedures, SOPs, and training guides focused on credit reporting and dispute management.Research and respond accurately to direct and indirect credit disputes within a timely manner.Submit AUDs for account corrections and fraud deletions.

Duluth, Georgia, United States

Reviewing flood insurance documentation and identifying additional information needed in a timely manner in a fast-paced environmentConsistently exceeded production and quality goals, achieved 99%Chosen by management as Subject Matter Expert Trained team members on best practices in successfully learning new processesReviewed property insurance documentation and identified additional information neededEnsured there is no duplication of coverage that is provided by insurance… Show more Reviewing flood insurance documentation and identifying additional information needed in a timely manner in a fast-paced environmentConsistently exceeded production and quality goals, achieved 99%Chosen by management as Subject Matter Expert Trained team members on best practices in successfully learning new processesReviewed property insurance documentation and identified additional information neededEnsured there is no duplication of coverage that is provided by insurance coverage.Chosen by management as Subject Matter Expert.Assisted with smooth transition to new software and workflow change. Trained team members on best practices in successfully learning new processes.Fostered a collaborative environment to promote teamwork.Reviewed and processed flood insurance policies applications, reinstatements, and cancellations accurately and in a timely manner. Worked on ad-hoc reports.Called out to agents and insurance companies to obtain policy information and documented accounts according to actions taken. Show less

Duluth, Georgia, United States

Ensure consistent adherence to quality and compliance procedures, meeting internal and external requirementsResponsible for meticulously auditing randomly selected flood accountsAssisted departments with meeting 99% productivity standards consistent with the Department's quality objectives, completing projects on time and conforming to internal and external partners proceduresDemonstrated ability to effectively complete tasks and meet deadlines, prioritized requests, and managed… Show more Ensure consistent adherence to quality and compliance procedures, meeting internal and external requirementsResponsible for meticulously auditing randomly selected flood accountsAssisted departments with meeting 99% productivity standards consistent with the Department's quality objectives, completing projects on time and conforming to internal and external partners proceduresDemonstrated ability to effectively complete tasks and meet deadlines, prioritized requests, and managed multiple projects. Show less

Duluth, Georgia, United States

Developed and executed corrective action plans as needed, mentoring emmployees to properly execute

Dental Assistant

Associate'S Degree, Computer Systems Networking And Telecommunications