Christopher Phelps Email & Phone Number

Missouri, United States

Poteau, Oklahoma, United States

Spiro, Oklahoma, United States

Dallas, Tx

Responsibilities still include client service and problem resolution, service enhancement and expansion, operational effectiveness, preparation of training and post orders, staffing and supervision.Serving as a key point of property management contact to ensure the delivery of high quality customer service for assigned account.Driving delivery of complex projects/programs through completion, including security program and projects.Conducting needs analysis studies; identifies operational discrepancies and confers with client and supervisors to determine training needs and approaches.Coordinating training activities so as not to conflict with client service schedules.Overseeing, coordinates with line management, and participates in the recruitment, selection, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.Management of uniformed officer services 24/7/365 days at 45+ locations.Maintaining a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.Preparing and coordinates staffing schedules for account, in collaboration with line management as necessary; acting to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviewing Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally inspects all posts as part security staff evaluations.Providing input to company initiatives; promptly assisting in the resolution of legal, financial, human resources, and administrative issues.

Dallas, Tx

Brought onboard to utilize organizational and strategic planning to coalesce existing personnel into a structured and efficient security department. Responsibilities include client service and problem resolution, service enhancement and expansion, operational effectiveness, preparation of training and post orders, staffing and supervision.Serves as a key point of property management contact to ensure the delivery of high quality customer service for assigned account.Drives delivery of complex projects/programs through completion, including security program and projects.Conducts needs analysis studies; identifies operational discrepancies and confers with client and supervisors to determine training needs and approaches.Coordinates training activities so as not to conflict with client service schedules.Oversees, coordinates with line management, and participates in the recruitment, selection, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.Manage uniform officer services 24/7/365 days at 40+ locations.Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally inspects all posts as part security staff evaluations.Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.

Managed satellite communications networks on multiple satellites with over 3,000 daily users. Prepared and executed commands for satellite configuration changes regularly. Responsible for monitoring the health and welfare of over 1 billion dollars worth of government equipment. Experience accessing and de-accessing uplink/downlink carriers according to federal and international satellite authorizing access directives.Troubleshot and resolved satellite anomalies as well as remote terminal equipment and local satellite monitoring equipment problems.Supervised and motivated a team of twelve satellite technicians while serving as shift supervisor/team leader.Maintained an active Top Secret security clearance with SCI for over 4 years and a Secret security clearance for more than 5 years previous.

Responsible for leading and supervising section in support of battlefield operations, to include area physical security and force protection patrol operations. Performed duties as Military Police Patrol Supervisor. Responsible for the professional development of nine subordinates to include training, counseling, health, and welfare. Accountable for the operational readiness and maintenance of tactical vehicles and law enforcement equipment valued at over $1,000,000 without loss or damage in support of a community with over 2,000 members.