Phi Ho Email & Phone Number

Professional with over 14 years of experience specializing in logistics, supply chain, and quality assurance. Skilled in IFS Cloud and PL/SQL with a proven track record in developing and organizing presentations for end users, creating interfaces based on client specifications, and adept at interdepartmental coordination.IFS Cloud:• Developed interfaces based on specifications, ensuring seamless integration and functionality.• Created comprehensive development and process documentation, maintaining clarity and consistency.• Designed and implemented custom fields, objects, events, and pages to meet specific client requirements.Requirement Analysis:• Collaborated with business stakeholders to understand requirements and translated them into application features.• Conducted unit, integration, and User Acceptance Testing (UAT) to ensure the reliability and performance of the application before launch.Implementation & Support:• Assisted with the implementation of new systems, functionalities, workflows, and processes, enhancing operational efficiency.• Supported various stages of the Software Development Life Cycle (SDLC), from development to deployment.• Tested and implemented new software updates and patches, ensuring systems were up-to-date and secure.Issue Resolution & Support:• Escalated critical issues to product vendors or application owners, ensuring timely resolution.• Identified and resolved issues with Warehouse Management Systems (WMS) and Material Flow Systems (MFS).• Diagnosed issues that were mechanical or logical in nature and escalated them to the appropriate team.• Provided support for systems based on Oracle PL/SQL, ensuring smooth operation and minimizing downtime.• Designed test scenarios to identify and resolve system issues, maintaining high standards of software quality.

Listed skills include Customer Service, Research, Pl/Sql, Microsoft Office, and 4 others.