Philip Camp Email & Phone Number

Madison, AL, US

Huntsville, Alabama Area

• Executed project management, commissioning, testing and training for the Synapse wireless lighting controls solution, including the largest single deployment in Synapse history with over 5000 endpoints
• Assisted partners, OEMs, and end users with technical issues. Worked with multiple departments internally as needed to deliver timely solutions
• Supported the Energy Management Solutions for large industrial customers to monitor and control heavy power consumers

• Provide technical project support for North American strategic customers
• Collaborate with project managers and account teams to ensure milestones are met and service delivery is on schedule

Northport Alabama

• Support over 25 service providers with direct technical support via phone and email for the core voice switch and ancillary Unix based servers, with a specialization in SIP, Session Border Controllers, and Hosted PBX
• Administer Hosted PBX consultations for new customers, including providing input on the network design, IP flows, and firewall requirements
• L1/L2 Support Owner for Hosted PBX. Run monthly calls for our HPBX CSEs, organize customer training sessions, and present quarterly to management on the state of HPBX

• Provide distributors, resellers, end-users, and Adtran field staff with Pre-Sales technical support
• Design customer networks with an emphasis on Adtran routers, switches, SIP gateways, IP PBXs, and legacy devices

• Developed testing suite for new voice software features in Adtran’s IP PBX and IP Business Gateways

• Provided Post-Sales Support, specializing in T1, T3, and optical WAN technologies