Having spent many years in the IT industry, I have experience in managing and delivering complex programmes within demanding time constraints as well as acting as a roving troubleshooter and problem solver for software deployment and service issues. I can quickly establish credibility with multiple stakeholders at various levels from a technical and commercial point of view and clearly and concisely translate customer needs into viable solutions. As part of this process I liase comfortably with software architects, customer support teams, designers, developers and external suppliers. In the past 5 years I have been working in the area of Security and Data Governance ensuring IT systems are properly registered with the corporate inventory, that PCI-DSS requirements are being met by ecommerce applications and that the security posture of applications meets corporate and CIS benchmarks.