Phil Bates Email and Phone Number

Highly respected Programme & Change Management Consultant with outstanding stakeholder management and business engagement skills.Expertise demonstrated throughout the full project lifecycle of a number of highly successful change programmes within Net Zero, IT, Broadcasting, Telecommunications, System Integrators, Government, Financial Services, Retail & Oil sectors.Exceptional leadership and motivational abilities coupled with a, hands on approach, tireless enthusiasm and personal drive.KEY SKILLSProgramme, Change & Project Management skills, full lifecycle service delivery including Software Application Development & deployment.High level programme/project planning with business stakeholders to enable Tasks, Risks & Issue to be identified, documented & delivered.Creates & maintains a strong programme governance model including Benefits, Communications Plans, Risk, Issue, Assumption & Change registers.Establishes excellent relationships at all levels with end client organisations, multiple 3rd party suppliers and partners.Exceptional Cross Functional/Virtual & 3rd Party Team Management across Global & Cultural boundaries.Analytical approach to learning new skills, problem solving and innovative development of improved processes and systems.Knowledge of Contact Centres, High Bandwidth Networks, WAN, LAN, Application Development & the implementation of these technologiesEmphasis on ownership of deliverables and getting the job done