Phil Bourke Email & Phone Number

Provided executive coaching to leadership teams, fostering professional development and enhancing leadership effectiveness. Guided individuals through strategic challenges, contributing to improved decision-making and team collaboration.Developed and executed comprehensive business strategies as the Managing Director at Resourceful Ventures, aligning them with organisational goals. Ensured successful implementation, resulting in measurable positive impacts on business performance.Spearheaded strategic project leadership, efficiently managing multifaceted projects by optimising resource allocation, thereby reducing timelines and costs. Implemented strategic frameworks to elevate project outcomes and enhance client satisfaction.Assumed key interim executive roles (CEO, COO, CTO, CIO) on a short-term basis, executing operationalrestructuring plans that significantly improved organisational performance and profitability.Led Microsoft Dynamics and IT projects, fostering innovation through strategic partnerships. Optimised processes and executed restructuring for enhanced efficiency and performance. Undertook interim executive roles, driving transformative initiatives for positive outcomes and a high-performance culture.

Byron Bay, New South Wales, Au

Collaborated with the CEO and executive team to establish company-wide objectives and key performanceindicators, fostering a cohesive organisational vision.Partnered with the Global Sales Manager and Managing Directors of Europe and the US to implement andoversee sales, operational planning, logistics, customer support, HR, and expense management.Took charge of leading, managing, and establishing accountability for all reporting business units. Institutedcompany-wide policies to enhance employee engagement and align with the organisation's vision.Supported the CFO, finance team, and business department heads in budget development and management.Contributed to creating, implementing, and managing business strategies, plans, and procedures.Drove growth, expanded operations in the US and Europe with in-house distribution centers, scaled theteam, achieving a significant production increase. Demonstrated financial acumen, delivering profit in year one, exceeding budget, and generating revenue. Implemented a transformative sales and operations planning model, shifting from air freight to sea freight, yielding significant cost savings

Macquarie Park, Nsw, Au

Fostered a culture of continuous improvement and productivity, emphasising safety and service standards.Developed a dedicated group to ensure consistency and drive operational change across sites in Australia and New Zealand.Took responsibility for enhancing operational efficiency throughout the region, overseeing automation and systems infrastructure initiatives.Governed a team responsible for Operational Support functions, including WMS knowledge repository, site transition expertise, DC engineered standards program, and warehouse optimisation.Conducted root cause assessments and waste elimination initiatives, creating scope and plans. Participated in cross-functional discussions, offering expertise and support for initiatives in warehouse and transport operations.Monitored metrics, made recommendations, and implemented changes for enhanced effectiveness.

Provided support to stakeholders to minimise employee relations issues and risk. Ensured compliance with the Fair Work Act and relevant regional Industrial Awards.Collaborated within the Executive Global Management team to strategise on organisational aspects, including structure, leadership, talent, culture, workforce capability, and brand impact.Designed, implemented, and managed annual Performance Appraisal and Remuneration reviews, ensuring global consistency in addressing employee issues. Reviewed policies, legislation, and best practices.Provided expertise, support, and guidance to the SurfStitch Group across the UK, US, and APAC, focusing on the development and implementation of the group's remuneration framework, people management, training, development plans, and well-being strategies.Elevated recruitment and selection processes to ensure high-caliber talent aligned with the organisation's culture and capability needs. Prioritised global development, identifying and sourcing training programs with a focus on compliance and risk-related issues.

Successfully consolidated two warehouses into one distribution center in September 2015, resulting in theelimination of in operational costs.Contributed to day-to-day OHS safe systems of work, conducted risk assessments, and aimed for a completely safe workforce with 100% audit compliance.Mentored and developed department managers and team leaders, ensuring operational costs remained within budget. Managed the Surfstitch Distribution Centre and a staff, including direct reports.Achieved sustainable improvements in all measurable metrics by up to 60% within 24 months. Implemented a strategic overhaul and restructuring of the operations team, reducing labor costs in 2015.Spearheaded the development and implementation of continuous improvements across all functions of an ambient Distribution Centre. Formulated and executed operational strategies, emphasising forward planning and identification of areas for improvement to establish best practices.

Uxbridge, West London, Gb

Led the organisational transition from a "functional-silo" to a "cross-functional" approach, streamlining the logistics group for increased effectiveness with reduced headcount and additional savings.Led the DC warehouse teams to achieve one of the highest engagement scores (EOS) nationally, and surpassing the national average across all CCA businesses.Took charge of developing and implementing continuous improvements across all functions of an ambient Distribution Centre. Fostered a customer service-driven culture through team development andcommunication, overseeing offsite storage during peak periods.Prepared property control systems, contingency management plans, and devised innovative strategies to achieveoperational goals, overcoming challenges such as the Jan/Feb 2011 floods and natural disasters in QLD.Successfully implemented an Operational Excellence project, resulting in a reduction of regrettable turnover.

10 years of extensive, operations management roles in organisations; contributed to firm growth by executing business strategies using strong decision making abilities.Areas of impact and contribution include,Inventory Management | Risk Management | Project ManagementChange Management | Financial Management | Business Strategy | Leadership DevelopmentCross-Functional Team Leadership | MentoringOrganisational Effectiveness | Logistics/Warehouse ManagementManaging Employees | Staff Development | Team BuildingPolicies | Human Resources | Recruiting | SAPStrong background in finance and accounting.HR principles and practices.Core Competencies:Excellent people manager – Persuader, influencer, leader, negotiator and delegator.Team work – Effectively communicates to delegate responsibilities using interpersonal skills.Accuracy and punctuality – Precise with details and facts.Objective Statement – Working in an organisation that offers professional development and interesting managerial challenges in the area of business operations management.Selected Contributions:Played a significant role in long-term strategic plans toward operational excellence – Developed long-range forecasts and maintained long-range financial plans, developed and implemented organisational strategies and policies.Supervised and increased effectiveness and efficiency of operational systems and processes/policies to support organisation’s mission; specifically, supported management reporting/information.Focal point for creating annual budget and monitoring cash flow – Developed and managed annual budgets.Key Functions:Supervised overall financial system, HR management, IT system and business controls.Supervised and coached managers on a daily basis.Prepared weekly/monthly activity reports,and generated year-end reports.

Chicago, Illinois, Us

Self-motivated retail store leader with more than Five years of active experience – Possess the required determination to improve performance with utmost sense of obligation and carefulness.Notable managerial qualities that can help in managing the work efficiently for achieving the store’s goals and profitability:Effective Communicator | Decisive | Delegating Talents | Ability to Listen | OrganisedNaturally Persuasive | Desire and Ability to Solve ProblemsSelf-Starter and FinisherKey Activities:Led and motivated the store team to increase sales and ensure efficiency.Managed the store’s stock levels – Made key decisions about stock level and stock control.Analysed sales figures – Utilised IT/systems to record sales figures for data analysis and forward forecasts. Forecast volume of future sales to maximie profits.Selected Initiatives:Played a key role in recruitment and retention.Promoted the company in the community in general.Ensured that quality, customer service, health and safety standards are met – Resolved safety, legal and security issues.Initiated changes to improve the business.Organised professional training and development courses.Other Functions:Monitored the sales regularly, talking to staff and customers, and identifying and resolving urgent issues.Dealt with employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviewsResponded to customer comments and complaints.Updated superiors on business performance, new initiatives and other issues.Maintained awareness of market trends in the industry.