Insurers - I have built and maintained many longstanding, strategic relationships with a wide range of brokers mainly in London and the Home Counties. I have a high level of negotiation and communications skills developed over many years dealing face to face with brokers, suppliers and clients.Underwriting - I began my career as an underwriter, moving on to development underwriting with high levels of personal authority. I set up new areas working from home and in brokers offices.Small risk surveys and client visits means I have seen hundreds of risks and understand business and risk.Broking - Moving into broking has given me a far greater understanding of the pressures they face. I enjoy the small team working and meeting clients. I developed over 300 qualified leads from 1200 face to face calls and converted 33% of reviewed business. Running a small brokerage with 4 staff, moving it from a niche broker to a general brokerage with specialisms. In 18 months GWP is up 30% & earnings up 60%. I have added 30 new agencies, joined a network, signed up with a software house, changed the company name and moved to larger premises.I now work at Baxters managing the personal and commercial teams, dealing with clients, insurers and helping to grow the business.General - ACII qualified and a Chartered Insurance Broker.Over a varied career I have built a reputation for professionalism, relationship management and customer service.I work well independently and as part of a team.All my recent roles required detailed planning, including target setting, time management. My most recent roles involve managing teams and running the brokerage compliance programme.I am proficient in Microsoft Word, Excel and PowerPoint.Personal - I have a high level of integrity and pride in my work and a good sense of humour. I am consistent in both attitude and performance. My glass is nearly always full and I am a positive presence with colleagues and customers.