Phil Buffington Email & Phone Number

Sacramento, California Area

Eustis, Fl

• Differentiated business from competitors through market understanding and implementation of unique teaching techniques.• Facilitate daily fitness classes with focus on intensity, motivation and complex body movement patterns.• Responsible for professional development of all new coaches.• Maintain and grow membership base with professional practices and strong communication skills.• Customer retention and relations responsibilities to include face to face sales interactions and upselling monthly memberships.• Reporting data analytics, budgeting, designing and implementing new strategic marketing campaigns.

Lake County, Fl

• Initiate and implement successful training and practical interview strategies on behalf of unit goals.• Stressed importance of customer satisfaction through unparalleled communication and influencing skills.• Project planning and community engagement through donation and sponsorship requests.• Supervise, motivate, and manage 19 Sergeants, Corporals, and Deputies which occupy Uniform Patrol's specialty units.• Evaluate effectiveness and efficiency of current programs and unit activities.• Plan, direct, manage, supervise, and coordinate areas of high liability.• Participates in the development and administration of the bureau's annual budget.• Mitigate citizen (customer) complaints with professionalism and clear path towards gaining trust.• Participate in professional group and community meetings to build lasting relationships in the community.• Project management – Community events, Incident Command, Logistics, Operations, Planning.

• Strong decision making skills in high risk, high stress situations that are translatable.• Worked with team members to acknowledge our dependence upon one another and work as a team in an atmosphere of trust, confidence, and open communication.

• Self-accountable position requiring strong decision making abilities with little to no supervision.• Provided professional and quality services to the citizens of Lake County and ensuring the completion of daily patrol operations.• Crime/disaster scene management and security for both routine applications and major crime scenes.• Identified and communicated agency goals through demonstration and verbal direction to fellow coworkers.• Managed ever-changing priorities with regard to writing reports and responding to calls for service so as all are completed in an appropriate time frame. • Managed multiple tasks in high-stress, fast-paced environments.

Criminal Justice/Law Enforcement Administration

Criminal Justice/Law Enforcement Administration

Activities and Societies: Dean's ListAdministrative Officer Command School