Phil Cogdell Email and Phone Number

Managed, ordered and installed technical solutions for successful completion of events,and tradeshows, for Sprint, vendors, and PGA Championship Sponsorships. Providedinstallation technical support of networking equipment for events, domestic andinternational. Developed and provided support of various technical demonstrations in thenationwide Executive Briefing Centers. Specific projects Multipoint Video Conferencingover IP, using Polycoms and Tandberg units, VoIP with Call Manager Express over MPLS, SIP, VoFR, Video over Frame, Video over ATM, VoATM,IP Multicasting. Installed andconfigured Cisco 6509, Cisco 8850 and other Multifunction routers, as well as FORE andLucent switches, and DSL. UNIX upgrades Sun Systems firewalls, ACLs, and SDM, Nortel BCMwith VoIP.

Managed and coordinated field personnel, special projects and service to Sprint customersand vendors. Initiated training and seminar presentations regarding procedures, protocols,sales support and service to field personnel. Responsibilities required frequent travelsto direct and coordinate projects to ensure maximum customer satisfaction. Supervision andmanagement of relocations, build-outs, installation and start-up of new Telecom CentralOffice facilities while maintaining excellent customer services. Managed and coordinated the activities of the field deployed Customer Premise Equipmentsupport resources; * Provided pre & post sales tech support. * Project managed the relocation of the Dallas Data/Telecom Central Office in record timeresulting in significant cost savings including lease costs. * Conducted protocol training on multifunction multi-protocol test sets, in the SouthernUS. * Design Critiqued US Robotics in house training class; areasthat needed attention and added test procedures.* Proficient in MPLS, TCPIP, PPP, and PTPP, MLPP, ATM, X.25, FR, SNA, and ISDN protocols.

Operations Center manager for this startup company using an IBM System3, HP9000,mainframes, and VAX. Provided technical support in COBOL, UNIX, and Red book specs on X.25 protocol.

Duties ranged from Telecommunications Network Operations manager, to mainframe tech doingcomponent level repair. Telecommunications includes initial installation and acceptancetesting of 2-wire and 4-wire circuits, a SL-100 for transmission, and dual NorthernTelecom NTI 200 digital switches. Call detail accounting by a GDC Mini, and billed byproject, or cost center.Managed a 5-node satellite network with terrestrial Digital and analog trunking.Multiple 56Kb (DDS) links, and various vendor Analog modems. Mainframe accesses throughIBM, Univac, and HP front-end processors. Responsible for the voice transmissioninterface, both satellite and terrestrial. Peak trunk count was 400 DID's, 400 DOD's, 42ON NET satellite links, 12 ITT lines, and multiple carrier WATS lines.