With over 20 years’ experience as an IT Product specialist within the Media & News industry; I have worked with highly respected companies such as the Associated Press, Net Insight and Media Ocean. Communicating effectively with technology, executive, and business audiences, my experience lies in ensuring delivery and reliability needed for current and future IT system product and infrastructure requirements. Being able to bridge the gap between a varied user base and development teams has given me a unique insight and ability to troubleshoot, understand and support IT products crucial to the day to day workings of busy operational and finance teams. From report writing to project delivery, negotiating SLA’s, system upgrades to training and hands-on day to day support, I ensure the management of core system products remain design led to focus on the ever-changing needs of the business.

This role has increased my profile of applications for which I am responsible for at the AP. As shared services manager I now run my own department within a busy Business Technology department responsible for AP's non-SAP business solution apps such as ScheduALL and SharePoint, meaning that my involvement is now 2-tier from application suport through to man-management and project architecture. I am also actively involved in the support of SAP FieldGlass, MDM and ECC

Working within a business technology framework, I bridge the gap between user and technology, responsible for the global management / planning, architecture, support and design for the ScheduALL application here at the AP. I am also responsible for the global management of Microsoft SharePoint and have been involved in the training roll out of MOSS to users here in London.

I worked as an implementation manager for ScheduALL working with the ScheduALL application to provide support and consultancy for ScheduALL's London and EMEA clients.

My back ground was with design and development through testing and phased rollout of financial products based on the DDS accounting system. Was responsible for the roll out of ACCENT products as well as work on the new Brand Ocean suite of products.