English and Humanities

- Test FE/BE stories for team of 6 devs focused on end user experience to ensure [web application’s] code is high quality and meets product requirements- Develop, execute and own QA processes on cross-functional accessibility and design system teams- Maintain and update test case library as new features are developed- Advocate for quality in Agile meetings such as storytime, daily scrum, retros- Jira, Google Suite, Microsoft Suite, Testrail, Postman

• Write and execute testing scripts to ensure high-quality code in healthcare software• Critique and offer usability feedback on designs for new development• Design, facilitate, analyze, and present results from customer-facing usability studies for application’s major revamp of core activity• Mentor new team member, guiding them through the testing and software development lifecycle• Co-own escalated issue reporting for team, ensuring important defects are investigated on proper timelines • Review customer-facing documentation of escalated issues to verify accuracy and clarity• Coordinate development projects, running weekly check-in meetings; working with team leads, developers and testers to meet version deadlines; and guides projects through internal approval processes• Assists end-users on-site during transition from legacy electronic medical record system to Epic• Facilitate company-wide remote usability testing by coordinating between customers and Epic project teams• Maintain and update internal resources such as online wikis and testing scripts

Assisted with teaching of a college-level writing course in a Chinese international high school and designed and taught courses on public speaking and American culture and education. Promoted studying in university in America, and served as a cultural ambassador.

Designed and conducted lessons for an ESL literature course and an English writing course, incorporating feedback from mentor teachers on pedagogy and student engagement. Acted as house counselor, ensuring students followed school policies in the dormitory, and worked with mentor students to help them address any academic problems they had.

Provided logistical and field support to wilderness expeditions ranging from 7-54 days.

Lead outdoors activities for students and community members, as well as guided groups through a challenge ropes course.

To foster a positive, inclusive living environment by assessing the personal and academic needs of 30 residents on my floor and to develop educational events based on the needs of the floor and dormitory community.

Served as primary supervisor for program that prepares 40 low-income high school students for college and evaluated and provided feedback on academic, social growth throughout program.

Worked in and led small groups of college graduates in Adirondack Mountains, completing conservation projects in the backcountry.