Job Coach
Current•To deliver employability and personal development sessions to a large and diverse customer caseload•Identify any barriers to employment and customer needs in order to identify appropriate courses and interventions •Develop training materials suitable to customer requirements•Ensure continuous support is available to customers •Produce monthly reports for senior management based on job outcomes and sustainability•Working towards a monthly target •Experience of working in a targeted customer-focused role•Ability to motivate, engage and challenge customers•Experience of negotiating barriers and offering advice•Good level of accuracy and numeracy