Phil Dyer Email and Phone Number

December 2013 to August 2014Consultant to Shell International carrying out research into best practice in non technical risks for projects.Provision of resource to identify and select problems and issues, analyze data and generate potential solutions- including the development of thematic learnings to be used in future training and communications.Using the data and information collected, carried out analysis for final thematic report on best practices and building blocks in non technical risk managementNovember 2013 to January 2015Consultant to Shell UK, leading development of communications material to support Brent Decommissioning communications and engagement.Co-ordinate updating and refreshing of communications materials for different events andstakeholders. July to presentCommunications Manager and consultant for OGP Joint Industry Project on Arctic Oil Spill Response. Reporting to Executive Committee of 9 International Oil and Gas Companies• Responsible for the overall management, coordination and effectiveness of the Communications Committee• Managing the provision of information, education and outreach programmes in line with the communications plan - Custodian of protocol and key documents• Direct the Committee and the Agency on advocacy and proactive information sharing of the programme• Ensuring the Committee and the Agency are focused on supporting ongoing programme of public awareness of the JIP’s technical capabilities • Development and management of the overall Communication Strategy and tacticsShell U.K. - Project coordinator for Offshore Europe

Key Achievements:• Managed and delivered Global cross business Arctic Reputation Management Plan, including management of multi-disciplined, cross-functional and business matrix organization to deliver, objectives, strategies and tactics • Developed Integrated stakeholder plans for the Arctic, South Africa and Greenland Projects• Delivered Global advocacy and outreach integrated plan through media/social media/internal and external avenues, incorporating Government and Investor relations• Integrated new methods of stakeholder analysis and mapping using 3 dimensional and influencer approach methodology across the business• Developed and managed first Global ENGO strategy and initiated cross functional support organization to deliver through tactical planning and alignment• Created, delivered and managed pan-Arctic ENGO incursion crisis strategy, including scenario plans, escalation procedures, response strategies and accountabilities across multi-disciplinary networks• Critical support for various projects through effective issues and stakeholder management• As Communications Manager for OGP JIP on oil spill in ice I have ensured the coordination of a multi-company structure organisation for effective delivery of communication strategies and tactics and robust contractor management. Internal consultant on stakeholder and issue management with Shell, developing integrated stakeholder and issue planning approach to business units- Greenland and US

Key Achievements:• Developed first truly integrated stakeholder and issues management plan for Shell, aligned with the business and involving cross functional and business teams.• Recognized as having “changed the game” for the Alaska Venture to enable business objectives to be met • Ensured issue management embedded in the organisation across function and business and was the team leader for various issues management teams.• Delivered coordinated system across the business in stakeholder and issues management resulting in changing from a disjointed, dysfunctional and fragmented approach to one that ensured effective delivery• Developed comprehensive system of measurement and metrics to ensure delivery and accountability• High level stakeholder engagement role- Dealing with indigenous local communities, State and National and local politicians/Pressure Groups/Industry Associations and NGOs• Developed and managed the internal and external communications and media strategy for Alaska and instrumental in developing and managing communication plans for several specific issues, including key message, q and a’s , media response and press statements.

•Developed the Issues Management System for upstream Europe and was responsible for the management and effectiveness of the Issues Management System across Shell European operations•Developed best practice tools for issues and stakeholder engagement management processesDelivered integrated approach to risk management across the organisation•Delivered and managed comprehensive networks for issues management across the business- both in process and at personnel level•Became the lead advisor to Group on key issues on oil spill, marine discharge, noise and safety and integrity•Developed industry first standby vessel performance model•Developed and managed pan-marine fleet auditing system• Responsible for delivering all aspects of Communication functions at remote locations, including issues management, communications, media and the social investment activities of 3 gas plants across the UKManaged diverse team across the UK with 15 reportees, full accountability for Internal and External Communications, Stakeholder Engagement, Media Management, Social Performance, Budget Performance, Training and development and Issues Management across UK•Fully trained in crisis management. •Responsible for managing media, managed and implemented media strategy plans for various issues• Developed the stakeholder and issue management process for the Brent Spar anchor blocks and the Indefatigable Decommissioning projects and developed the initial stakeholder management database for Decommissioning for Shell in Europe•Responsible for the delivery of the initial stakeholder and issue management process for the Brent Decommissioning Project- including the initial internal business reviews and developed the stakeholder engagement process for the initial Brent Decommissioning engagements•Heavily involved in developing and initiating the first pan UK Industry Guidelines on Decommissioning stakeholder dialogue processes

•Delivered comprehensive audit process for the management of Flotel operations pan Shell Europe• Project Manager for various standby vessels sharing initiatives developed Reputation and Industrial Relations Management Plans associated with sharing including the delivery of Operating Procedures, monitoring auditing and review processes•Headed the project team in validating, verifying and reviewing Shell U.K. Rescue and Recovery Policy and Performance Standards, reporting to Director•Headed Project for introduction of new Field Support Vessels, which included pan upstream co-ordination, issues and reputation management processes reporting directly to Director and Leadership.•Headed 5 Pan-Business Project teams for Standby Vessel Sharing projects, involving issues and reputation management planning/monitoring and control. •As Logistics customer support manager developed and managed effective communication and consultation processes between Function and Business Units. •Developed high level Business Partnership Forums that became a benchmark for Technical Services and managed interfaces between Customer and Supplier to ensure cross-functional processes were maintained and effectiveManager of a group of 5 key account managers, responsible for Customer and Supplier Relations, Issues Management, Customer Care, Information Management; Change Management; New Business Development and Marketing Processes•Developed and introduced Marketing and Communications Planning into the Logistics organisation, including Issues and Reputation Management for Service Line Management. Identification, management and control of all issues surrounding Logistics Service to Customers•Delivered the Business Partnership Strategy in 1999/2000 between Logistics and the main Customers, which included the development of KPIs and interface processes, managing, reviewing and improving Customer Survey processes for Logistics and developing additional Customer Value Delivery Indicators