Provided leadership and direction to all operations programs, contracts, schedules, and reports pertaining to area maintenance, sanitation, public safety, and streetscape. Evaluated proposals and manage expenses for all supplemental services.Key Achievements: • Managed, coach, and motivate a team of 25 contracted employees in performing at optimal levels.• Cultivated relationships with various city agencies including NYPD, DSNY, DOT, Parks and DDC as well as community stakeholders. • Partnered with senior management on special initiatives and events.

Maintained responsibility for directing daily operations of the largest bicycle rental and tour company with over $3M in annual revenue. Directed Field Operations, Fleet Operations, Special Events, and Human Resources Departments. Handled all employee related HR issues with discretion and professionalism. Cultivated positive and enduring relationships with city agencies, landlords, vendors, and partners. Key Achievements: • Supervised and trained a team of 100+ employees across 11 locations.• Ensured all locations exceeded benchmarks for revenue, customer satisfaction, and cleanliness. • Assessed standard operating procedures and recommended process improvements to boost efficiency.• Charged with accountability for logistics pertaining to movement of fleet and equipment.

Executed operations management, staff supervision, and P&L management duties for a company with $4M in annual revenue. Oversaw equipment and facilities at 50+ sites in Greater New York region. Handled permits and licensing in Greater New York region. Key Achievements: • Spearheaded efforts to negotiate vendor pricing equipment and promotional material. • Managed HR functions including scheduling for 100+ part-time employees as well as 5 full-time staff members. • Liaised with Special Events, Programing, and Marketing Departments to ensure proper project execution.

Directed facilities management and asset management for $75M fitness chain. Supervised the team, directed operations, and oversaw facility management duties. Reviewed and renewed permits, certificates, and licenses related to health club in multiple markets. Key Achievements: • Led the installation and maintenance of all fitness equipment and all structural improvements. • Played a key role in implementing initiatives, capital improvement projects, and new club openings. • Spearheaded negotiation efforts associated with pricing on equipment as well as service contracts.