Phil Graetz Email & Phone Number

Writing and improving scripts and applications in higher education environments to manage databases and Active Directory accounts for students and employees.

Crestview Hills, KY

.NET ProgrammingC#.NET web and console applications to create and maintain user accounts in Active Directory. MS SQL server access through Entity Framework. Azure Active Directory with Microsoft Graph API.

Superior, WI

• Technology Services Developer for PeopleSoft and web applications
• Provided support for PeopleSoft Campus Solutions, mainly for the Registrars Office
• Modified the Alumni Association website to integrate a new payment gateway using ColdFusion and Common Spot
• Fixed bugs and supported a C#.NET application to track IT equipment checkout

Roseville, MN

• Customer support engineer for several technical areas of NetBackup, a leading backup and restore product for enterprise systems with annual revenues over a billion dollars
• Analyzed and resolved customer problems escalated to engineering, implemented code changes, generated executable binaries and technical notes to distribute to customers
• Saved accounts for more than $10M in revenue by restoring customer data for large banking companies by writing “out of band” scripts for failed NDMP backupsLead designer and Subject Matter Expert (SME) for all NDMP.
• Ensured interoperability and resolved issues with about two dozen NDMP partners
• Led a team to design and implement snapshot management for NetApp NAS devices
• Mentored junior members and new members of the development team

Roseville, MN

• Development of Windows MFC product used as an output management server
• GUI (Windows MFC) development
• Development of internals in a Windows environment using MS Visual Studio

New Brighton, MN

• Development of an EDA (Electronic Design Automation) tool that provided a GUI to interactive hardware simulators, as well as post-processing of simulator output files
• Ported GUI from X-Windows Motif to Windows MFC
• Lead design and implementation of the product’s internal data structure and external API
• Wrote the API specification, a document for external vendors
• Assisted external vendors as needed to write APIs
• Integrated a VHDL hardware simulator to the product (previously supported only Verilog)

Saint Paul, MN

• Supported software for 3M Library SelfCheck system, a PC/DOS based C application
• Developed Asian character support
• Provided technical advice and consulting to 3M support staff
• Saved customer account by implementing retry logic to fix frozen displays

Roseville, MN

• Development of a PC based XENIX (UNIX) C product to control 2200 mainframe computers
• Designed and implemented logic to power up, partition, and initialize 2200 hardware
• Improved performance by 10x of a database server program by re-writing several embedded SQL functions in Informix ISAM
• Provided customer support. Analyzed trouble reports, tracking problems, providing solutions (code fixes) and assigning problems to appropriate engineers as needed
• Achieved ISO 9001 certification by participating on working group to define processes, identify non-conformance, establish quality policies, and wrote process documents

Coding Boot Camp : Full Stack

Institute Of Technology, Bachelor Of Computer Science

Assocate Of Arts, Industrial Electronics Technology