Phil Graetz Email & Phone Number

Writing and improving scripts and applications in higher education environments to manage databases and Active Directory accounts for students and employees.

Crestview Hills, Ky

.NET ProgrammingC# .NET web and console applications to create and maintain user accounts in Active Directory. MS SQL server access through Entity Framework. Azure Active Directory with Microsoft Graph API.

Superior, Wi

Technology Services Developer for PeopleSoft and web applications• Provided support for PeopleSoft Campus Solutions, mainly for the Registrars Office• Modified the Alumni Association website to integrate a new payment gateway using ColdFusion and Common Spot• Fixed bugs and supported a C# .NET application to track IT equipment checkout

Roseville, Mn

Customer support engineer for several technical areas of NetBackup, a leading backup and restore product for enterprise systems with annual revenues over a billion dollars• Analyzed and resolved customer problems escalated to engineering, implemented code changes, generated executable binaries and technical notes to distribute to customers• Saved accounts for more than $10M in revenue by restoring customer data for large banking companies by writing “out of band” scripts for failed NDMP backupsLead designer and Subject Matter Expert (SME) for all NDMP features of NetBackup, a leading backup and restore product for enterprise systems with annual revenues over a billion dollars.• Ensured interoperability and resolved issues with about two dozen NDMP partners• Led a team to design and implement snapshot management for NetApp NAS devices• Mentored junior members and new members of the development team• Designed and implemented several NDMP features in this role including: NDMP backup to disk storage, Checkpoint Restart for NDMP backups, VTL (Virtual Tape Library) Direct Copy to Tape, and NDMP multiplexed backups (multiple streams to a single tape)• Designed and implemented automated verification and regression tests and unit tests• Authored, tracked and executed test plans to complete extensive, thorough testing of all projects and to enable trouble-free QA and system testSoftware development engineer responsible for all phases of SDLC, as well as analyzing and resolving bugs, both internally and externally.• Designed and implemented a complex client process to backup and restore NAS (Network Attached Storage) using NDMP (Network Data Management Protocol), with an event-driven Object-Oriented design, managing timer and socket events on several TCP/IP sockets• Designed and implemented NDMP DAR (Direct Access Recovery) feature• Tracked and resolved bug fixes in several development lines, as well as supplying fixes to customers with executable binaries

Roseville, Mn

Development of Windows MFC product used as an output management server• GUI (Windows MFC) development • Development of internals in a Windows environment using MS Visual Studio

New Brighton, Mn

Development of an EDA (Electronic Design Automation) tool that provided a GUI to interactive hardware simulators, as well as post-processing of simulator output files• Ported GUI from X-Windows Motif to Windows MFC• Lead design and implementation of the product’s internal data structure and external API• Wrote the API specification, a document for external vendors • Assisted external vendors as needed to write APIs• Integrated a VHDL hardware simulator to the product (previously supported only Verilog)• Reduced memory usage by 75% while vastly improving display performance

Saint Paul, Mn

Supported software for 3M Library SelfCheck system, a PC/DOS based C application• Developed Asian character support• Provided technical advice and consulting to 3M support staff• Saved customer account by implementing retry logic to fix frozen displays

Roseville, Mn

Development of a PC based XENIX (UNIX) C product to control 2200 mainframe computers• Designed and implemented logic to power up, partition, and initialize 2200 hardware• Improved performance by 10x of a database server program by re-writing several embedded SQL functions in Informix ISAM• Provided customer support. Analyzed trouble reports, tracking problems, providing solutions (code fixes) and assigning problems to appropriate engineers as needed• Achieved ISO 9001 certification by participating on working group to define processes, identify non-conformance, establish quality policies, and wrote process documents

Coding Boot Camp : Full Stack

Institute Of Technology, Bachelor Of Computer Science

Assocate Of Arts, Industrial Electronics Technology