Phil Hagood

Phil Hagood Email and Phone Number

Managing Partner at AV Solutions PlusLLC @ Integrated Network Associates
Memphis, TN, US
Phil Hagood's Location
Memphis, Tennessee, United States, United States
About Phil Hagood

Professional Profile I began my career in electronics when I enlisted in the U.S. Navy and attendedElectronics Technician “A” School and three Class "C" schools. I ended my Naval duties nine years later as an instructor and counselor at Naval Schools Command, Great Lakes. I started mycivilian career as a field service engineer with a medical imaging devicemanufacturer. I received several performance awards while performing myresponsibilities. I quickly advanced to a Field Supervisor and then District Managerwhere I managed upwards of 18 Field Service Engineers. I then bought an interest in a Systems Integration company that I ran for approximately five years. I then merged my company with another and served as Vice President for approximately18 months where I streamlined the organization to better respond to our customerbase. I decided to terminate my self employment situation where I became a field service engineer for a national AV integration company approximately 5 years. I realized my heart was in the independent contractor arena. My years of working in the medical and A/V industries I have exhibited the followingskill sets: Building Customer Rapport Work Organizational Skills Budgeting Project management Managing personnel Inter-personal relations Contract Negotiating Sales ManagementProfessional Accomplishments:Customer skills Received various performance awards over my peers Maintained above 90% customer satisfaction per independent surveys Averaged better than 65% capture ration from warranty to service contract Developed database to track field service reporting. Developed skills in designing and maintaining audio-visual systemsSpecialties: administration, customer service, project management directing, electronics, fiber optics, management, marketing, multimedia, networking, recruiting, reports, sales, sales training, system architecture,

Phil Hagood's Current Company Details
Integrated Network Associates

Integrated Network Associates

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Managing Partner at AV Solutions PlusLLC
Memphis, TN, US
Phil Hagood Work Experience Details
  • Integrated Network Associates
    Integrated Network Associates
    Memphis, Tn, Us
  • Av Solutions Plus Llc
    Managing Member
    Av Solutions Plus Llc Nov 2016 - Present
    Memphis, Tn, Us
    We are an A/V systems integrater in the greater Memphis & Mid South area. We offer consulting sales, design, service, and installation of audio, video, multi-media systems. We also offer project management and installation services as a sub-contractor.
  • Technical Innovation, Llc
    Field Service Engineer
    Technical Innovation, Llc Sep 2008 - Feb 2013
    Norcross, Ga, Us
    Provide customer service for a wide range of A/V and multi-media systems.Received multiple "Totally Impressive" commendation for exceptional service to the customer.Developed expanded reporting form for databaseDMC-D, DMC-T, DMC-E
  • Convergent Solutions 4 U, Llc
    Coo
    Convergent Solutions 4 U, Llc Aug 2006 - Sep 2008
    Provided sales and system design for small to medium multi-media systems as well as data networks including fiber optics.Managed projects including sub-contractors
  • Crescent Communications Corporation
    Independent Contractor
    Crescent Communications Corporation 2006 - 2008
    Provide installation services as required.
  • Nuance Av Systems, Inc
    Vice President
    Nuance Av Systems, Inc Jun 1999 - Aug 2006
    Responsible for all administrative staff.Provided Sales and Marketing direction and development service policies.Administrated and updated policy for paid time off programs, and incentive plans.Managed entire recruitment and selection activities for salaried and hourly positions; reduced turnover in the hourly positions by 30 percent.Developed employee manual with job descriptions performance review criteria.Implemented the successful merger with competitor to expand customer offerings.
  • Siemens Medical Solutions
    Field Service Engineer
    Siemens Medical Solutions 1985 - 1999
    Forchheim, De
    Maintain clients diagnostic utrasound systems as well as peripherals. Sell Preventative Maintenance Agreements. Provide sales leads.
  • Acuson
    Field Service Engineer
    Acuson 1985 - 1999
    Provide premium service and installation services to clients. Sell Preventative Maintenance Agreements, Provide sales leads
  • Acuson
    Field Service Engineer
    Acuson 1985 - 1999

Phil Hagood Skills

Integration Troubleshooting Management Project Management Program Management Technical Leadership Networking Telecommunications Customer Service Sales Cross Functional Team Leadership Software Installation Electronics Testing Business Development Field Service Crm Software Documentation Cloud Computing Video Conferencing Team Leadership Cabling Av Customer Satisfaction Computer Hardware Hardware Unified Communications Data Center Telepresence Audio Conferencing Tandberg Digital Signage Databases Technical Writing Team Building Product Management Medical Devices Microsoft Office

Phil Hagood Education Details

  • Kingsbury High School
    Kingsbury High School
    High School Diploma
  • Shelby State Community College
    Shelby State Community College
    Business Administration
  • Southwest Tennessee Community College
    Southwest Tennessee Community College
    Computer

Frequently Asked Questions about Phil Hagood

What company does Phil Hagood work for?

Phil Hagood works for Integrated Network Associates

What is Phil Hagood's role at the current company?

Phil Hagood's current role is Managing Partner at AV Solutions PlusLLC.

What is Phil Hagood's email address?

Phil Hagood's email address is ph****@****ail.com

What is Phil Hagood's direct phone number?

Phil Hagood's direct phone number is +190127*****

What schools did Phil Hagood attend?

Phil Hagood attended Kingsbury High School, Shelby State Community College, Southwest Tennessee Community College.

What skills is Phil Hagood known for?

Phil Hagood has skills like Integration, Troubleshooting, Management, Project Management, Program Management, Technical Leadership, Networking, Telecommunications, Customer Service, Sales, Cross Functional Team Leadership, Software Installation.

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