I support over 35 Joint Venture Stores, working with the JV Partners to maximise all areas of their business - sales, people, customer service and profits. As the key link between stores and Support Centre a large part of my role is to feed back on the JV Partners' needs and work with the Vision Express departments to provide the support required. I am involved in several projects throughout the company however spend the majority of my time in the store environment. We are always on the look… Show more I support over 35 Joint Venture Stores, working with the JV Partners to maximise all areas of their business - sales, people, customer service and profits. As the key link between stores and Support Centre a large part of my role is to feed back on the JV Partners' needs and work with the Vision Express departments to provide the support required. I am involved in several projects throughout the company however spend the majority of my time in the store environment. We are always on the look out for exceptional people to deliver "Celebrity Service" and would be happy to meet up with any potential new partners to join us in this exciting venture. Show less

Responsible for sales and profit performance, people development, customer service and support for 20 Vision Express stores.

Professional Services advice, training and development of opticians and dispensing opticians, implementing new policies and procedures, advice in resolving complaints and advice on optical legislation

all elements of supporting and managing up to 12 store managers in running their business

Responsible for the rollout and training of a new computer system (Globalstore). Also involved in the development of the system to ensure that the programme delivered what was required by the end users - over 100 stores and 500+ employees

Store Manager at Vision Express, responsible for delivering excellent customer services, team development, sales and profit