Phil Kupenga Email & Phone Number

Gisborne, NZ

Gisborne, New Zealand

Wellington, New Zealand

Wellington & Wairarapa, New Zealand

New Zealand

Currently on one of the Road to Zero projects relating to Drug Driving and Safety Camera System Programme

Gisborne, New Zealand

Working on Taiao projects in Whangara farms.

New Zealand

A platform with a focus on Maori but believes that everyone has the right to access, participate, influence and lead in Information technology

Gisborne, New Zealand

Founder of Tech Talent Incubator which has the objective of getting more Māori into Information technology.

Tairawhiti

Gisborne, New Zealand

Have the goal of building Awareness, Inspiring, Showing pathways and Supporting Tairawhiti whanau and the community to get into High demand technology professions.

Aotearoa

Regional development with the goal to inspire and enable whānau prosperity through innovation and disruption in the Hawkes Bay region specifically in Technology roles and Entrepreneurship.

Gisborne, New Zealand

Governance Board member for a Beef and Lamb farm

Wellington & Wairarapa, New Zealand

• Future Education (FutureED) Programme – Part of a programme team responsible for implementing recommendations from the Tomorrow Schools review which includes organisation redesign and establishment of Education Service.
• Led and championed the establishment of remote working for the programme in response to Covid-19 which included developing Skype and Zoom team protocols for group communication, as well as set up of Trello and.
• Produced a fit-for-purpose product description and current state memo that gained PMO sign off first-time through multiple levels of approval including tier-3 management.
• Successfully developed signed-off Document Management & Security classification controls for PMO, trainer & super user for the Ministries Document Management system.Te Huataki Strategy & Operating Model Programme –.
• Managed the updates to the complaints policy and web content for intranet and documented and endorsed current state of complaints for the Ministry.

Wellington & Wairarapa, New Zealand

• Student Services Transformation Programme (SSTP) – Redesign of student services to streamline, integrate and meet needs of diverse student population. Consisted of three projects, Admission & Enrolment, Student Success.
• Co-facilitator in current-state workshops which enabled the development a Student experience journey map for the Admission and Enrolment workstream.
• Documented the current processes of admission and enrolment for the three cohorts of students (Undergraduate and Postgraduate domestic, Internationals and PHD students), Scholarship and Accommodation processes for all.
• Mentored and guided junior Project Manager for Admission & Enrolment workstream.
• Produced handover document and recommendations on using Customer Relationship Management (CRM) system via the documented student journey.

Wellington & Wairarapa, New Zealand

• Service Design Team - Sole Senior Business Analyst in Service Design team involved in current change programme and projects for Oranga Tamariki (OT) that came to effect 1July 2019. Team followed Service Design.
• Child-centred Youth Justice Residences - Successfully developed current/ future-state business process models for when a young person enters, resides and transitions from these Youth Justice (YJ) residences.
• Whakatakapokai (Reimagining Care & Protection Residences) - Produced key operating procedures and processes document to be used for staff working in this new Care & Protection residence environment.
• Disability Services - Ran workshops with Ministry of Health (MoH) and developed future-state process around dealing with young people who have high complex needs and out-of-home care. This process included confirming.
• Intensive Intervention – Co-facilitated with the Lead Service Designer, Service Design workshops where customer insights were gathered on some effective, targeted set of responses that would keep children safe and out.
• Oranga Tamariki Section 7AA Budget bid - Successfully project managed the development/ approval of S7AA OT Treasury budget bid to be presented to Cabinet. This work entailed developing a project plan and.

Wellington & Wairarapa, New Zealand

• ACC Client Payments - Under the $450 million ACC Transformation Programme this project looked at customising and developing the FINEOS COTS system (used for Life, Accident and Health industries) to ensure entitled.
• Worked closely with Senior Business Analyst, Solution Architects, Development and Testing team, Product owner, Scrum Master & Subject matter experts to develop user stories and acceptance criteria. These were approved.

Wellington & Wairarapa, New Zealand

• Retirement of Hindin Knowledgebase Applications - Part of the MSD Resilience programme to strengthen the IT infrastructure by retiring some applications and upgrading others & databases so they could be supported by.
• As a Project Manager in the MSD Web team delivered an infrastructure project that increased the storage capacity of the Hindin applications by moving them off their physical servers to virtual. This project was done.
• Developed a technical solution document which was used by the infrastructure team to complete this virtual server move. This document outlined the current technology stack and proposed future changes. It was endorsed.
• As a Senior Business Analyst/ Scrum Master delivered an endorsed business requirements document that enabled alternative Hindin solution options to be identified. These requirements were used to deliver an.
• Produced a Hindin roadmap and proposed plan for re-platforming Hindin to the CIO. This work involved managing a small team of a Business Analyst and Solution Architect.
• Worked with Enterprise Architecture to analyse current solution options and provide indicative costs to the business who need this information for their Knowledge Management/ Enterprise Information Management.

Wellington & Wairarapa, New Zealand

• Programme Budget 2015 Property Tax measures: Government initiative to slow down the Auckland property market. Principal Achievements:
• Residential Land Withholding Tax (RLWT) project - Managed and mentored a team of 4 Business Analysts to plan, scope and deliver the system and business process changes impacted by RLWT.
• Developed a web calculator software requirement specification used for lawyers to calculate RLWT amounts for their offshore buyers.
• Documented system change requests for IR mainframe and IR Financial Management Information system (FMIS) SAP systems liaising with Crown Revenue internal team.
• Facilitated and gained business agreement for implementing a new RLWT repayment business process which required documenting this new process through a BPMN model.
• Gathered and elicited new high-level business requirements for the RLWT project and managed the requirements matrix tracing the project business requirements to functional, non-functional and transitional.

Wellington & Wairarapa, New Zealand

• Result 9 Programme (R9): - A government transformational programme looking for agencies to be more customer centric. Better for Business is making it easier for business customers to deal with government. New Zealand.
• I assisted in the development of the successful NZBN business case called Inter-Agency Referencing which released funds to procure, build and implement an NZBN system. This involved gathering information and providing.
• Developed the governance model used for the project delivery of the Inter-Agency Referencing project. This model was driven around the NZBN system being a shared service for all of government
• Facilitated and workshopped with astaekhll R9 agencies representatives on a glossary of information that would be connected to the businesses’s NZBN which is called NZBN Primary Business Data (PBD). Agreement reached.
• Collaborated in discussions with NZBN stakeholders in regards to making PBD authoritative. Conversations surroundingt this topic included ICT security (Firewalls,Demilitarized zone- DMZ), Authentication (Lightweight.

Wellington

• Compliance portfolio: Right Returns project- introducing system changes that use an algorithm to select specific customers to be investigated for compliance activity.
• Coached/mentored 4 BA's in regards to the BA practice and work issues
• Assisted the Right Returns project to liaise and co-ordinate efforts with Annual Returns B2B Work Programme- Dealt with all projects that dealt with web services and B2B interactions
• Led the Design and Analysis team consisting Technical BA and Project Advisor.
• Managed team delivery of a software requirement specifications and build pack for the Personal Tax Summary (PTS) B2B project.
• Produce and delivered the GST for third parties initiative business case

Wellington

• Produced current-state analysis on how and what devices are used by the NZTE global office network to communicate internally and externally to customers. This information was gathered by providing a survey that was.
• Developed and configured financial report outputs for the finance team in Microsoft Dynamics AX
• Reviewed Change Request documents for Microsoft CRM changes
• Modelled current business process using BPMN on how NZTE ICT team handle their DNS entries and SSL certificates when dealing with NZTE websites

Wellington

• Integrated Offender Management system (IOMS) project: Moving mainframe system from the VB6 platform to.NET.
• Worked in a large team of Business Analyst to develop Use Cases of the current IOM system and functionality. This required analysis to be done on the system functionality and for this to be documented in a Use Case.
• Lead BA on the Cellphone Jamming project which was an IT infrastructure project. Here I delivered technical documents which required liaising with cell phone jamming experts to show stakeholders where these jamming.
• Involved in the RFI and RFP process to determine the requirements needed to procure technology that could jam cellphone coverage within prisons.
• Worked on Change Requests for the IOM system that looked at changes to security classification of prisoners. This required gathering requirements from Corrections staff as well as members of the Parole Board
• Worked on an Agile project called Double Bunking. This was to implement legislation that allow prisoners to double bunk with each other if they had similar security classifications and had the correct risk assessments..

Wellington

• Sucessfully assisted clients to employment through career coaching and CV preparation, and facilitated career coaching workshops.

Gisborne, Auckland And Wellington

• Worked as a General Duties Constable, Rural Police Officer, Investigator and Youth Aid Officer.
• Successfully completed my Sergeant, Senior Sergeant and Inspector promotional exams.
• Awarded Commendation for Bravery

Bachelor Of Arts (Ba), Political Science And Government, Education

Post Graduate Diploma In Business And Administration, Project Management, Marketing, Accounting, Human Resources