I am hardworking, passionate and committed to being professional and providing high level customer service. I have eighteen years work experience in a number of challenging roles, from front line customer service to training and managerial roles. I am confident in my approach to work, approachable and with a flexible approach to achieving targets and deadlines. I am currently seeking a part time daytime job as I have joint access to my two children. I have child care arrangements in place so can work days/times employer requires.
Stages Academy, Riverside Echg
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Locum WorkerStages Academy, Riverside Echg May 2015 - PresentMiddlesbroughI am currently employed as a Locum worker, providing support to 48 clients residing in supported housing in addition to administrational duties.
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Enforcement OfficerEast Durham Homes Feb 2015 - Apr 2015PeterleeI was employed as an Enforcement Officer dealing with all aspects of Anti-Social behaviour on a short term contract. Working in a very busy environment my role includes supporting victims of crime and working with perpetrators employing preventative measures to change behaviours, enforcing tenancy agreements where support is refused. Working closely with colleagues, adopting a multi-agency approach, attending and chairing regular meetings and meeting tight deadlines are other key duties of role. Show more I was employed as an Enforcement Officer dealing with all aspects of Anti-Social behaviour on a short term contract. Working in a very busy environment my role includes supporting victims of crime and working with perpetrators employing preventative measures to change behaviours, enforcing tenancy agreements where support is refused. Working closely with colleagues, adopting a multi-agency approach, attending and chairing regular meetings and meeting tight deadlines are other key duties of role. Show less
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Housing OfficerThirteen Group Sep 2006 - Jun 2014MiddlesbroughI was employed as a Housing Officer managing over 600 properties dealing with all aspects of their social housing tenancy as well as tackling anti-social behaviour. Dealing with urgent queries on a daily basis as well as visiting homes to ensure properties were maintained to a good standard. I worked closely with community groups and other agencies to improve condition of estates and promote initiatives such as healthy living and computer literacy When it was proposed that Erimus was to… Show more I was employed as a Housing Officer managing over 600 properties dealing with all aspects of their social housing tenancy as well as tackling anti-social behaviour. Dealing with urgent queries on a daily basis as well as visiting homes to ensure properties were maintained to a good standard. I worked closely with community groups and other agencies to improve condition of estates and promote initiatives such as healthy living and computer literacy When it was proposed that Erimus was to merge into the Thirteen Group in early 2014 I applied for voluntary redundancy and was accepted. We have alwaysemployed child minders for my 5+4 year old and this was a perfect opportunity to take children to school, do homework and be more involved in their upbringing. Show less -
Valuation OfficerInland Revenue May 2005 - Aug 2006Manchester, United KingdomI worked as a business rates officer, answering queries on legislation and tax queries, visiting local businesses assessing details to ensure records correct.
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Administration Officer/Training Officer/Executive Officer (Team Leader)Driver And Vehicle Licensing Agency (Dvla) May 1998 - Apr 2005Stockton On Tees/MachesterI began employment as an Administration Officer working in front line customer service, answering queries on the public counter or by telephone and completing administrative paperwork. After three years I became the training officer and trained members of staff up the level required to work on different sections, reducing workloads and increasing cover at busy times. I was then selected to work at DVLA Swansea for six months to roll out a training programme to 40 offices nationwide. A new… Show more I began employment as an Administration Officer working in front line customer service, answering queries on the public counter or by telephone and completing administrative paperwork. After three years I became the training officer and trained members of staff up the level required to work on different sections, reducing workloads and increasing cover at busy times. I was then selected to work at DVLA Swansea for six months to roll out a training programme to 40 offices nationwide. A new computer system was being introduced on the public service counters and I travelled to the offices to train management and staff.In 2004 I applied and was successfully appointed Executive Office at Manchester DVLA managing a team of fourteen. I relocated to the area but the house was nearly 3 hour daily trip away from work so I applied to work for the Inland Revenue Show less -
Administration AssistantJob Centre Jan 1998 - Apr 1998MiddlesbroughTemporary short term contract working in the back office as administration assistant
Phil Lavery Skills
Phil Lavery Education Details
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Eston Park Comprehensive School
Frequently Asked Questions about Phil Lavery
What company does Phil Lavery work for?
Phil Lavery works for Stages Academy, Riverside Echg
What is Phil Lavery's role at the current company?
Phil Lavery's current role is Locum Worker at Stages Academy, Riverside ECHG.
What schools did Phil Lavery attend?
Phil Lavery attended Eston Park Comprehensive School.
What skills is Phil Lavery known for?
Phil Lavery has skills like Housing Management, Customer Service, Employee Training.
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Phil Lavery
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Phil Lavery
Presenter, Educational Show Developer, Visual Artist And Fine Art Photographer. Ade.Portencross1mac.com -
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