Philmuhammad Lomodag Email & Phone Number

Metro Manila, Philippines

Metro Manila, Philippines

Metro Manila, National Capital Region, Philippines

Responsible in making the branch as the main distribution channel of the Bank by selling its products and services.• Grow and Deepens relationship with existing clients by offering other products and services suitable to them.• Implements marketing programs/strategies that would promote products, increase new to bank customers and maximize existing customer’s share of wallet.• Performs proper KYC/CDD and compliance to banking regulations, policies procedures set by both internal and external regulatory bodies.

Ncr - National Capital Region, Philippines

• In-charge of the bank's small to medium size business loan accounts for the following areas; Makati City (2020-2021), Taguig City (2020), and Manila City (2019).• Provided business solutions to newly acquired business clients by partnering with product officers, branch officers, and relationship managers.• Built and maintained the relationship of the bank and existing business clients by handling inquiries, requests and introducing more services.

Philippines

• Created and presented financial plans to clients.• Sold life insurance, variable insurance, and mutual funds to clients.• Built and maintained the relationship of the company and existing clients by handling inquiries and requests.

Ncr - National Capital Region, Philippines

• Handled and identified fraudulent inbound calls from customers and/or bankers.• Provided solutions by applying the following processes; In-clearing, Kiting, Account Review, and New Accounts Screening.

National Capital Region, Philippines

• Processed cases and tickets flagged by the system, submitted by customer service and/or other bank counterparts.• Applied thorough review on accounts with any fraudulent signs/activities/transactions. • Verified validity of deposited checks with paying banks/issuers thru outbound calls and other bank systems.

National Capital Region, Philippines

• Handled all branch administrative functions such as but not limited to; procurement, monitoring, issuance, and reporting of office supplies and properties, preparation and issuance of Manager’s Checks, and supervising of OJT trainees and branch personnel (guards, messengers, and janitors).

National Capital Region, Philippines

• Handled all branch loans (consumer and business) processes and client interactions.

National Capital Region, Philippines

• Performed all the tasks and assignments of the following positions: Bank Teller, New Accounts Specialist, Back-Office Processor and Alternate Branch Accountant.

National Capital Region, Philippines

• Provided resolution for Tier II escalation cases filed by various client services channels and middle/ top management by conducting extensive investigation with the use of system tools and call-out verifications.

National Capital Region, Philippines

• Provided Back-Office resolution for cases filed by various client services channels by conducting a simple review with the use of system tools.

National Capital Region, Philippines

• Provided Enhanced Directory Assistance such as but not limited to; business category listings, information on movie listings, weather reports and forecasts, and point to point driving directions for Canada and USA to customers thru inbound calls.

National Capital Region, Philippines

• Provided Directory Assistance such as listings which include telephone numbers, addresses, and postal codes to Canada and USA customers.