Philip Mango Email & Phone Number

Cleveland, Oh, Us

Cleveland, Oh, Us

Cincinnati, Ohio, Us

Cleveland, Ohio, Us

• Revised and edited the company handbook at HALO METAL PREP, significantly reducing legal implications and providing the organization and associates with clear rules and processes. • Increased consistency within operations by partnering with management and ownership to provide on-site and off-site consultation on associate issues. • Updated termination and onboarding practices to create a consistent, ethical, and fair process for the organization and associates. • Increased unemployment contest rate by 100 percent

Deerfield, Il, Us

• Recognized as Essendant’s Rookie of the Year for exceptional performance within the first year of employment in 2017• Promoted from HR Specialist to HRBP in November 2017• Boosted distribution center retention above 50 percent in Cleveland, Pittsburgh, and Columbus field locations throughout 2016- 2021 • Promoted from HRBP field support to Corporate Office and Supply Chain HRBP support in the 4th quarter of 2021o I provide remote HR support for 400 corporate associates, including Directors, Sr. Directors, VPs, and SVPs through the employee life cycle, L&D, performance improvement plans, succession planning, leadership training, associate coaching, payroll and timekeeping, wage analysis, LOA and ADA claims, policy and process improvement, and investigations.• Trained and mentored new HR Business Partners in 2018, 2021, and 2024• Through HR project team leadership and participation, developed and refined Essendant’s onboarding, offboarding, attendance policy, electronic filing process, and orientation. • Increased bench strength recruiting efforts with a 50 percent conversion rate through the development and execution of the Essendant Internship Program, which I Co-created, branded, organized, and implemented• Acquired ownership through dependability, trust, and performance of Essendants Apprenticeship and Masters Programs in 2023. I coordinate the selection committee process, compose internal communications, prep students for incoming classes, handle issues and concerns involving academics or behavioral problems, and process invoices

Twinsburg, Ohio, Us

• Tasked with improving HR practices and incorporating new ideas to align with organizational goals while abiding by current federal and state legal guidelines. • Responsible for recruiting and managing onboarding processes for new hires nationwide• Provided associate relations support for 35 field technicians nationally.• Handled all field associate filings, including personnel, medical, and I-9 retention. • Partnered with Operations to reduce $50,000 in associate travel expenses through routing, logistics, and market research.• Increased retention by implementing lead training programs, service-based rewards, and weekly recognition programs. • Updated recruiting and onboarding processes to include group orientations, online job board presence, established vendor/contractor relationships, and implemented sign-on bonuses.• Developed and piloted an hourly labor model that could increase organizational gross margin by 10 percent. • Implemented Lead Technician role, which reduced technician errors by 20 percent. • Utilized PeopleSoft HRIS system, Excel, PowerPoint, and Outlook.

Phoenix, Az, Us

• Recruited approximately 70 - 80 students yearly with outstanding customer service reviews.• Retained 80 percent of student enrollments through student engagement, building relationships, record keeping, and excellent problem-solving. • Results-driven top performer for five consecutive months. o Facilitated team-based coaching sessions on student recruitment and retention.

Agoura Hills, Ca, Us

• I trained and developed a high-performing sales team that outperformed other representatives in business-to-business sales for six months straight. • Managed week-long business trips to various parts of Arizona for a team of 8 sales representatives• Interviewed, selected, trained, and developed a team of 8 business-to-business sales associates for Fortune 5 Marketing Inc., a Cydcor subsidiary. • Recipient of Cydor’s 2008 Top Performer award.

Indianapolis, Indiana, Us

• Worked with all HR functions to fulfill staffing needs for local hospitality events and organizations • Recruiting through various job boards• Interviewed, Hired, and Terminated • Posted ads for specific positions• Background checks• Training and Development• Event monitoring and coordination • Scheduling

Beachwood, Ohio, Us

• Managed employees and restaurant operations while demonstrating various multitasking skills and levels of customer satisfaction.• Responsible for management paper work and spread sheets that helped the general manager analyze labor, sales, and costs• Performed human resources duties such as training and hiring • Restaurant maintenance management • Calculated inventory every night• Assisted with employee scheduling• Employee record updates

Leawood, Kansas, Us

• Managed employees and restaurant operations while demonstrating various multitasking skills and levels of customer satisfaction.• Responsible for management paperwork and spreadsheets that helped the general manager analyze labor, sales, and costs• Organized and developed production schedules for kitchen staffInventory• Handled the restaurant's financials for the day

• Developed the skills of adaptation and demonstrated the ability to learn quickly during on-the-job training.• Learned service skills and ways to interact with customers to maintain the ultimate dining experience • Inventory • Learned how to organize projects in an effective manner to meet deadlines in banquet and private party setup• Handled office paperwork

Bs, Hospitality Management

Masters, Mba/Hr

Diploma, High School Diploma