Phil Mckay is a Passionate about delivering top-tier service and solutions in the outdoor industry. Skilled in customer experience, team development, and technical expertise, with a focus on B2B, B2C, and athlete services.. Colleagues describe him as "Phil has been an excellent addition to the team. He has a strong mix of product knowledge, systems knowledge, customer empathy, and a solutions oriented outlook. Phil was not familiar with the G3 product line and the CX systems we use before starting with us. I was impressed with how quickly he mastered both up upon starting work. G3's product line contains numerous sub-components that Phil is now one of the go-to references for knowledge about when a customer needs a replacement piece. Phil's interest in continually improving his skillset and seeking out new challenges has impressed me."