Phil Moreno Email and Phone Number

Since 2009, I have leveraged my expertise in Financing, Mortgage Lending, and Real Estate to help many families acquire their biggest investment, homeownership. I am equipped to add value to all of your real estate needs across the state of Texas. Buy, Sell, or Invest with me.

Long ago... in a GALAXY far away.... After many years in cooperate leadership, an opportunity for a career change arose that eventually would became a successful banking career at JP Morgan Chase. The concepts of finance and mortgage lending were very new to me and as I quickly learned the importance of PRE-QUALIFYING fundamentals, the most important attribution was relying on the knowledge of my lending business partners. Fast forward many years later, as our blessed family abundantly growing in numbers, the need to be more accessible in my children’s life was becoming more apparent. With the encouragement of my wife, I decided to take a leap of faith while also pursuing ministry on a full-time basis and made the slow transition into REAL ESTATE in hopes of leveraging previous mortgage successes, all the while pursuing new partnerships with some of the city’s finest lending experts. The greatest of all time professional basketball player Michael Jordan stated, “Talent wins games, but teamwork and intelligence win championships.” From Home Inspectors to Insurance Agents to Lending Specialist, it’s important to align yourself with like-minded professionals that understand the VALUE of what we do. It’s simply a non-negotiable. But knowledge isn't enough. John McArthur said, “Knowledge is essential, but not sufficient...” Without LOVE, knowledge is meaningless. You must genuinely LOVE the people you serve. With the right strategy, the right people and in GOD’s timing, it’s not a matter of if but just a matter of time for anyone desiring to become a home owner of the future. And my motivation is simple, “I work unto the Lord to glorify Him.” - Colossians 3:23. For anyone interested in acquiring a new Home, Residential Rental, or guidance on Listing their current home for best optimal gain in this competitive market go to PhilSellsHomesTX.com and read what my client’s are saying about my expertise. #EmpoweringFamiliesIntoNewCommunities

* Demonstrates excellent critical thinking and listening skills to address customer needs.* Features specific product benefits tailored to client’s needs by identifying opportunities where value can be added. * Meets with customers regularly on appointment scheduled at retail branch and specific offsite locations.* Resolves customer concerns in a timely manner.* Weekly coordinates group discussions with district branch leaders and partners to improve processes and to share best practices.* Consistently exceeding business and retail banking sales objections from (2009-2015). Recognized as top performance specialist within market (2011-2015).* Provided customers with excellent customer service which reflects in monthly scorecard metrics exceeding expectations.

* Maximized store productivity and profitability by exceeding store goals at 19% above plan.* Implemented monthly team building projects to focus on exceeding daily and monthly sales goal.* Maintained compliance standards by ensuring all visual layouts representing the brand were accurate and displayed for effective merchandising.* Recognized for coaching a Million Dollar Associate at retail store level. * 97.2% YTD customer service mystery shopper results, retail store was recognized as leader within Southwest Region market.* Effectively managed weekly payroll budgets.

* Maximized store productivity and profitability by exceeding store goal at 7.7% above plan.* Consistent development of sales associates and new managers to build confidence, retain talent and to increase sales.* Plan and execute visual merchandising to increase profitable sales while maintaining company compliance standards.* Instilled company policies and procedures to create an enriching sales environment for entire team and deliver exceeding customer service experiences.

* Plan and execute consumer market research programs to mitigate losses and increase revenue.* Identify opportunities for improvement on customer service, store cleanliness and selling strategies.* Monitored and resolved all client issues addressed through the Internal Resolutions Board.* Obtained 267% growth of client’s account within 24 month of implementation.