Responsible for the design and delivery of risk maturity uplift initiatives for key clients in education, aged care, church and welfare sectorsMember of ESG and WHS committees

Principal responsibility for Insurance for NSW’s engagement with the NSW Department of Premier & Cabinet Cluster agencies. Accountable for collaboratively building risk & customer experience strategies that deliver against agencies’ stated priorities and improve financial & wellbeing outcomes

Claims relationship manager for targeted brokers and global clients, member of the Claims ELTLead for all of Zurich's claims relationships in NSW/ACT, responsible for client outcomes across all classes of insurance, strategic leadership & change management, innovation and global collaboration

Lead for Swiss Re's advisory and sales relationships with 12 insurer clients, from niche regional mutuals to government entities and publicly-listed national household names. Accountability across all classes of insurance for delivery of financial and non-financial results (e.g. Net Promoter Score)Key Competencies / Achievements;• Engagement Management / Bringing ‘Whole of Organisation’ Value Proposition to Clients - developed differentiating client and distribution relationships, Net Promoter Scores exceeding Swiss Re’s market target by 60%• Cross-Functional Team Leadership - Mobilised inter-group Swiss Re knowledge network on agricultural risk and credit & surety to originate transactions and collaborate with clients on stakeholder messaging• Business Development & Relationship Management - Working closely with distribution channel partners, formed and led cross functional teams' sales efforts, positioning entrepreneurial insights and data that supported clients' business strategies and objectives• Tailoring Communications for Stakeholder Resonance - Initiated and authored internal blogs, sharing client successes achieved in various scenarios in Property and Liability lines of business. Differentiated Swiss Re’s local franchise - conceived and developed Swiss Re’s first ANZ Agro market strategy, positioning Swiss Re with brokers and clients as a thought leader in the segment• Innovation - Simplified a complex and largely undifferentiated client service model to focus scarce resources instead on buyer behaviour and value sought. Performance was recognised in Jan 2017 with Global 'Champion' award for Swiss Re client segmentation excellence and for leadership of the adjacent efficiency change management programme now embedded across all Asian markets

A multi-faceted role, specifically serving the needs of insurers. I primarily focused on developing new consulting services and worked in the run-off management team, preparing litigation support, undertaking audit work and dealing with reinsurance claims management recoveries.

Commercial underwriting role, developing, enhancing and marketing ESR's range of Medical Reinsurance products.

Regional graduate trainee embedded in the Accident & Health underwriting department.