Phil Palmer

Phil Palmer Email and Phone Number

Application Support and Service Delivery Manager @ DUAL Group
Basingstoke, GB
Phil Palmer's Location
Basingstoke, England, United Kingdom, United Kingdom
Phil Palmer's Contact Details

Phil Palmer personal email

n/a
About Phil Palmer

Phil Palmer is a Application Support and Service Delivery Manager at DUAL Group. He possess expertise in business requirements, stakeholder management, project delivery, requirements gathering, agile methodologies and 7 more skills.

Phil Palmer's Current Company Details
DUAL Group

Dual Group

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Application Support and Service Delivery Manager
Basingstoke, GB
Phil Palmer Work Experience Details
  • Dual Group
    Application Support And Service Delivery Manager
    Dual Group
    Basingstoke, Gb
    View
  • Sunlife
    Senior Service Delivery Manager
    Sunlife Jan 2018 - Present
    Basingstoke
    ROLEResponsible for ongoing Maintenance, Support and Change of companies bespoke CRM and Enterprise Integration Platform - Delivering Application Change through people and workload management of a team of Developers, System Analysts and System Testers - Working closely with IT Governance Manager to ensure all aspects of application support and change conform to company standards - Working collaboratively with external providers to ensure regular services reviews are undertaken to ensure all aspects of application infrastructure, DR and availability demands are fit for purpose. - Managing Application Incidents to ensure minimal impact on service availability while working closely with external providers to ensure application related infrastructure incidents are resolved within SLAsACHIEVEMENTS TO DATE - Concurrently managing rewrite of CRM and Integration platform to meet new business model while also migrating applications to new infrastructure provider. - Collaboratively working alongside multiple external parties to design and implement an application Disaster recovery strategy, change control policy and service availability solution that is both robust and fit for purpose - Creation of new quote service which provided 24/7 service to the companies website. New Service was delivered in extremely tight timeframe following the realisation the existing service was not able to meet the always on demands required to support the business.
    View
  • Axa Wealth
    Senior It Delivery Manager
    Axa Wealth May 2012 - Dec 2017
    Basingstoke
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  • Axa Wealth
    It Development Manager
    Axa Wealth Sep 2007 - May 2012
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  • Axa Winterthur.
    Senior Developer
    Axa Winterthur. May 2004 - Sep 2007
    View
  • Winterthur Life
    Developer
    Winterthur Life Sep 2001 - May 2004
  • Winchester Insurance Systems Ltd
    Trainee Developer
    Winchester Insurance Systems Ltd Sep 1999 - Sep 2001
    Winchester

Phil Palmer Skills

Business Requirements Stakeholder Management Project Delivery Requirements Gathering Agile Methodologies User Acceptance Testing Business Analysis Financial Services Data Migration Sharepoint Waterfall Data Warehousing

Frequently Asked Questions about Phil Palmer

What company does Phil Palmer work for?

Phil Palmer works for Dual Group

What is Phil Palmer's role at the current company?

Phil Palmer's current role is Application Support and Service Delivery Manager.

What is Phil Palmer's email address?

Phil Palmer's email address is ph****@****h.co.uk

What is Phil Palmer's direct phone number?

Phil Palmer's direct phone number is +4412564*****

What skills is Phil Palmer known for?

Phil Palmer has skills like Business Requirements, Stakeholder Management, Project Delivery, Requirements Gathering, Agile Methodologies, User Acceptance Testing, Business Analysis, Financial Services, Data Migration, Sharepoint, Waterfall, Data Warehousing.

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